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Put on vacation :(

It's the 3rd time in the last 2 weeks when I was put on vacation having a lot of time left. But this time it's even worse because I was put on vacation when I had 24 hours left or more! I inserted the screenshot above of what I saw today when I logged in at 5 pm my time. When I played my last moves yesteerday at 9 pm my time, all my games had almost 2 days to move or more (except the only 1-day game where it was my opponent's move).

However, when I read my messages saying that I was put on vacation, it said that it's my move in 5 games where I played my move yesterday! :o

Here is the message:

Your Games Have Been Paused

You may have as little as 30 minutes remaining in one or more of your Online Chess games and because you are a Premium Member your account has been automatically set to "Vacation". Please login soon and continue your games!

The games which triggered this event are:

http://www.chess.com/echess/game.html?id=42318631
http://www.chess.com/echess/game.html?id=42406986
http://www.chess.com/echess/game.html?id=42714427
http://www.chess.com/echess/game.html?id=42861815
http://www.chess.com/echess/game.html?id=43365077

CLICK HERE to view your games!

 

I played my move in all my games! They were:

vs chessparrot - Qh4

vs willthepizzaking - Qh5

vs Taxi - Bd6

vs Emmaunel-57 - Qd1

vs canh9143 - Bxb4

It seems that there is a very big and annoying bug which doesn't play the moves I play, even though it says "your move has been submitted", moves me onto the next game and shows "waiting..." in the online chess games list!

I am not doing anything with my games now, but I hope it can be fixed asap! Otherwise I'll soon lose my last vacation days and I will time out before April :(

Comments


  • 3 years ago

    catholicbatman

    The vacation time is messed up. I have seen this too. It puts you on vacation sometimes when you know you have over 8-10 hours left to move-then it sucks your vacation time when you didn't want it to start it in the first place because you still had that much time to move in the game. It needs to be fixed. Whether you seem to think so or not, kohai, we are trying to tell you there is definitely something wrong with it and it should be looked into more fully.

  • 3 years ago

    summitwei

    there is not an auto-delete after you unpause the games.

  • 4 years ago

    Balachandar

     tdbostick,

    You maybe right about the quality of the games when we play hundreds of them.

    But that isn't the problem here. The problem is that chess.com is wrongly putting members on automatic vacation when they are not supposed to. 

  • 4 years ago

    tdbostick

    Don't play so many games at once!  I couldn't even imagine playing 256 simultaneously, but I've noticed the quality of my play improves as long as I'm only playing about 10-20 games at a time.  As soon as I have too many going at once, I tend to make moves without properly analyzing them first, and my rating drops because I lose.  The top players here at chess.com usually only have ten or fewer games going at one time, by the way.

    I've also noticed that players who have multiple hundreds of games are very slow and tend to hold up tournaments.  Even if they log on every day and make moves in 50 games, their overall progress in individual games is slow.

  • 4 years ago

    Balachandar

    whay aren't the staff saying anything???? 

  • 4 years ago

    CabassoG

    so autovacation adds another 24 hours?

    You know, you can also turn off auto-vacation if you wish as well in the online chess settings by turning off vacation.

  • 4 years ago

    DaveBunn

    So far, there is no improvement or initiative by Chess.com to improve the situation. In no time, very soon there will be no more available vacation time left for me as every day it triggers.

    Well, this is just to let Chess.com know that once I don't have anymore vacation time left, I'll quit Chess.com and will never ever enter or coming back again. Chess.com is only after money BUT not in providing good service.

  • 4 years ago

    DaveBunn

    I know I have 3 hours left on my move but when I locked in, similarly, it says I was barely 30 mins left and it triggers "on vacation" too. Not only that, it added in another 24 hours and a total of 27 hours.

    There must be a serious flaw in chess.com on "vacation time" management. I rationed my time well but if this situation don't improve, very soon I would lose my remaining balance of "vacation time" unnecessarily.

    From: CHESScom
    To: DaveBunn
    Date: Feb 23, 2011 @ 6:09am
    Subject: Your Games Have Been Paused

     

    Your Games Have Been Paused

    You may have as little as 30 minutes remaining in one or more of your Online Chess games and because you are a Premium Member your account has been automatically set to "Vacation". Please login soon and continue your games!

    The games which triggered this event are:

    http://www.chess.com/echess/game.html?id=43334494

  • 4 years ago

    Balachandar

    This is a serious flaw in chess.com . I planned to upgrade to premium this april for only one reason, auto timeout protection, but now I won't go ahead until this matter is orted out. 

  • 4 years ago

    IM Kacparov

    I now put myself off vacation, and the games aren't showing on the list at all. The first (top) one is the acqtomo game.

  • 4 years ago

    IM Kacparov

    Yes and it's my move despite me being on vacation... :/

    Now I am making last try to save those games, otherwise I will be forced to either offer draws or give up...

  • 4 years ago

    kohai

  • 4 years ago

    IM Kacparov

    It's ok with adding 24 hours to the clock when the time is running out. But it's both unfair and pointless adding 24 hours when I have 40 hours left.

    I think the issue could be sorted out if the server would accept all moves or show the games in the online chess list yet again if the move hasn't been accepted. This way, if some bug doesn't accept the moves, I would try again and again until it's accepted. But now, showing my opponent's move, I can't see which game has triggered this bug.

    Kohai, any ideas?

  • 4 years ago

    IM Kacparov

    Trevact I will join if this can get sorted out.

  • 4 years ago

    IM Kacparov

    Kohai, I don't think you understood my problem.

    Yesterday at 9 pm when I logged out I had about 48 hours left in the game at the top of the list.

    Today when I log in I am put on vacation, and when I check my messages I see a message dated yesterday @10 pm.

    It says that I have less than 30 minute left one the clock and that I am being put on vacation.

    It showed 5 games in which I had played my moves, and based on them I am put on vacation. Despite the next game having 23 hours left (the 1-day game) and then the next one 47 hours left.

    So it means that there is a bug with the server (or whatever is responsible for that), which doesn't accept the moves I play.

    If this goes on, I will be put on vacation every day because I am "running out of time" in games where it should be my opponent's move.

    I recieved no e-mail notification that I have 8 hours left. I usually recieve them when I am on a tournament and I am really not able to play. But this time, there was no notification because I had much more than 8 hours left.

    So I was put on vacation without any warning, alert or anything.

  • 4 years ago

    CaptainJimTKirk

    To manage all my games (220+) i played every day same time all my games untill 28-30 hours to time out and the when i finished return to my home to see again the time , no mystakes by me for sure

  • 4 years ago

    stats_man

    I hope they fix to your satisfaction.

    People like you with hundreds of games in progress need the vacation policy to work with no glitches!

  • 4 years ago

    kohai

    When your game time to move gets really low, you're sent a message letting you know you're low on time.

    Auto vacation then takes 24 hours from your vacation time and adds it to the clock time on the game, and puts you on vacation mode.

    So when you see the message saying 'low on time' and you check the game, thats why you see it still showing 23 (plus minutes) hours remaining.

  • 4 years ago

    CaptainJimTKirk

    Yesterday i had exactly the same problem with 1 of my game which i had played but i go on vacations Yell All my game go 24 hours before and now i have 1 vacation

    day less...

  • 4 years ago

    TREVCAT

    i have had similar problems. i am running out of vacation fast. hang in there bro. all i can say is just double check the games you are moving in to make sure the move was submitted.  good luck.   p.s. the no sandbaggers could use you in a match against the smiling assasins if you can make time.  if i can help let me know.

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