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And this is why I bought a DGT.
They told me they would contact the authorities when I asked if I could go by their office to get the switch repaired since we are local to avoid having to wait for the clock to be returned.
Are you saying they threatened to call the police on you (for trespassing, presumably)?? Or were they going to call your mother and tell on you?!
Well. I've had my Chronos GX clock for a month and with light use -- mostly timing chess exercises -- I found it dead this morning. I replaced the batteries and it worked a few times but then stopped working entirely.This strikes me as a dry solder joint causing intermittent failures before failing completely. Two other chess.com members, Markle and whitegs, reported similar failures of their Chronos clocks.Perhaps there's a problem with the last runs of Chronos. Something is wrong with that business.So I'll see what the USCF Store, which sold it, will do for me. They probably don't have any more Chronos clocks. At this point I'm leery of getting a replacement anyway. Maybe I will switch to a Zmart or something else.Too bad. I did like the Chronos. In the meantime I've still got my old analog BHB.
Even the vaunted Chronos can have its "fails" but it sure sucks to pay Chronos prices and get a lemon! It DOES happen, and not just recently. The design is sound, though. I'd try to get a replacement, at least once. In the meantime, you still have your BHB.
Crappov: I bought a Zmart which is cheaper, bulkier and uglier (to my eye) but much easier to program and holds up fine so far. I bought the Chronos because of its features and its reputation for long-term reliability. It was quite a disappointment that it died in a couple of weeks before I even played a single chess game with it.I'd be curious to know what's going on behind the scenes at Chronos but don't expect to find out. There's probably an interesting story.My best to chessmn17 and Zmart. The Chronos company deserves to lose its market.
For those willing to play Chronos roulette, here's one currently for sale at The Chess Store for $149 w/ free shipping in honor of Father's Day.
I'd be curious to know what's going on behind the scenes at Chronos but don't expect to find out. There's probably an interesting story.
I'm just speculating but the impression I got was that Sam Kantimathi (the owner) just doesn't care all that much about chess clocks. Chronos seems mostly an afterthought to his real interest, namely servicing scrabble players w/ scrabble timers and various other accessories. Offering some of his older scrabble timer models to chess players under the chronos brand at best always seems to have been a neglected side venture for them.
I'll pass. I've grown fond of the DGT North American.
In all fairness, when Sam couldn't fix my clock the fourth time I sent it in, he gave me a full refund.
Did Sam just refund you for the clock or clock + repair fee + the 4 roundtrip shipping fees? I could be wrong, but you seem to be be the exception to the rule.
Never paid a repair fee as it was under warranty. Just reimbursed me for the clock.
4 roundtrip shipping fees + stress of having to deal with a faulty clock and still not have a functional clock at the end couldn't have been a pleasant experience. Did you end up buying another Chronos clock?
No. I got a ZMF.
Good for you.
Maybe you guys have been sending your clocks to the wrong place?
I sent my dead chronos clock directly to the P.O. Box listed in the back of the Chronos User's Guide - DCI P.O. Box 390741 Mountain View, CA 94039. The clock has been repaired and has been operating flawlessly for the last several months.
The guys at DCI seem to have located the issue and are addressing it. They wrote a note to me with my repaired clock asking me to let other members who are experiencing this same issue to turn in their clocks for repair at no cost. No paper work is required and they said there must be no user damage.
It seems like they are getting their act together. Spread the word to anyone who has experienced a dead chronos clock so they can have their clocks fixed!
When did USCF take away 100 rating points from everybody?
by woton a few minutes ago
when chess.com fails...?
by tkbunny a few minutes ago
Post your favorite plastic chess sets(not for snobists)
by Reb 10 minutes ago
Which is the best opening
by Migilla 14 minutes ago
What other interests do you have apart from Chess?
by dpnorman 16 minutes ago
What do you say one move from mating your opponent!
by Time4Tea 17 minutes ago
How to reach 1600 in the most effective way?
by richb8888 19 minutes ago
When is it too late to start playing (and getting good at) chess?
by richb8888 20 minutes ago
Why does nobody play 1. c3?
by dpnorman 20 minutes ago
was Fischer a prodigy
by tkbunny 20 minutes ago
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