9751 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
I have Fritz 13 installed on my home and work laptops. I recently bought a new PC for home and installed. Fritz works fine, but playchess won't let me register my new PC, as it says 'the serial # has already been used.' [or something like that.]
Now, many people must use their copy of Fritz on various home PCs, right? Laptop, tower, or kid's laptop, etc. Does anyone know how I can fix this [I'm willing to take it off my old PC if that would help] or get in contact with them so they can tell their server?
I would think the 2 home PCs have the same IP address, or is that not correct?
[I have emailed their support but have not heard back]
thanks to anyone who can help!
You can only have Fritz 13 activated on 3 machines at the same time. You should deactivate Fritz 13 on your old machine if you don't plan on using it anymore. You should also deactivate Fritz 13 BEFORE you uninstall it. This way you don't lose any of your activations. You only get 3 activations so you don't want to waste any.
PS When I contacted support I heard back within 48 hours so I hope you hear back from them soon.
Ok, that makes sense as a good way to fix it [even if I only had installed it on 2 machines]. I think I remember seeing you could only install on 3 machines and this was the 3rd so I was confused.
I was planning on keeping it on the old one if I could because I use old laptops for travel/vacation, so hopefully they get back to me tomorrow, but it has been less than 48 hours.
If not I will take your advice and de-activate the old one.
Thanks so much!
ps I was wrong about Fritz taking the code but not playchess, neither of them did when I checked again tonite. Why is technology so hard! ;)
What happens if your opponent dies at the chessboard ?
by Hey_Man 2 minutes ago
8/1/2014 - Cserna-Pogats 1986
by migue16860 4 minutes ago
Free Online Chess Positions Database
by hicetnunc 8 minutes ago
Stuff Non-Chess Players Say
by dragonair234 9 minutes ago
If Fischer would played Karpov for the World Champion, who would win?
by WalangAlam 11 minutes ago
1345 Upsets 1971 (With a Beautiful Forced Mate)
by chessdude46 13 minutes ago
Best choice against the Queen's Gambit
by hijodeluna 13 minutes ago
IPad tools for creating diagrams
by farbrortheguru 27 minutes ago
How do I beat a 2000+?
by chessdude46 30 minutes ago
I've stopped posting stats on TT (Formerly Complaint about my comments on TT)
by zealandzen 41 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2014 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!