Blank analysis board

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20th February 2009, 07:29am
#1
by mistermax
Washington, DC Canada
Member Since: Feb 2008
Member Points: 1050

Several people, including myself, have noticed that the analysis board is not working. It opens, but it is just a blank board with no pieces. The movelist is visible, but clicking on any of the moves doesn't have any effect either.

 

[Just noticed that there is a support forum - this probably should have been posted there instead of here]

20th February 2009, 08:03am
#2
by SteveM
United States
Member Since: Jan 2008
Member Points: 788

The first question in these cases is - which browser are you using?

Some browsers that have problems with this site are Internet Explorer and Opera.

Usually Firefox 3 is the best bet, no matter what system you're using (unless you have Mac.  I understand Safari works fine.  Also Google Chrome works well.)

20th February 2009, 08:18am
#3
by erik
Mountain View, CA United States
Member Since: May 2007
Member Points: 10075

have you done a hard-refresh and cleared your cache?

20th February 2009, 08:19am
#4
by mistermax
Washington, DC Canada
Member Since: Feb 2008
Member Points: 1050

I have been using firefox for a year to access this site with no problems.  I just started losing the analysis board in the past day or two.

20th February 2009, 08:24am
#5
by erik
Mountain View, CA United States
Member Since: May 2007
Member Points: 10075

ok. it can still be a corrupt cache of files. try a hard refresh and clearing your cache :)

20th February 2009, 08:24am
#6
by erik
Mountain View, CA United States
Member Since: May 2007
Member Points: 10075

hit control+R when on the analysis screen

20th February 2009, 08:57am
#7
by mistermax
Washington, DC Canada
Member Since: Feb 2008
Member Points: 1050

Erik - some more information: 

1) The issue is effecting all *vote* chess games - regular games are OK.  I can send  screen shot, not sure what use that would be though.

2) I have done hard refresh, also restarted browser followed by hard refresh - no effect (board still blank).

3) went to *another machine*, launched firefox, went to vote games game - still have a  blank analysis boiard on that machine too.

4) I have seen other people complaining about the same issue (check the latest Canada team comments in the Team Canada vs. Team Russia vote chess game.)

20th February 2009, 09:10am
#8
by erik
Mountain View, CA United States
Member Since: May 2007
Member Points: 10075

ah - the votechess analysis board...

 

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