Connection problems

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18th June 2008, 05:57am
#21
by lotsoblots
Chicago United States
Member Since: Apr 2008
Member Points: 64
No, jhuhniv, this is the first time I've experienced slow pageloads on chess.com in over a month of membership.
18th June 2008, 06:00am
#22
by gramos9956
United States
Member Since: Jan 2008
Member Points: 965
Having the same problem here, also. Fyi. (Ohio USA; at 9 am, US Eastern Time)
18th June 2008, 06:04am
#23
by gramos9956
United States
Member Since: Jan 2008
Member Points: 965
I agree this is the slowest pages have ever loaded; never happened before to me since I joined in January, five months ago.  And it is a great site; I am sure they will correct this problem as soon as possible.
18th June 2008, 06:08am
#24
by EngWannabe
North Carolina United States
Member Since: May 2008
Member Points: 83

Same here...  9:08 am EST


18th June 2008, 06:09am
#25
by chessext
Vienna Austria
Member Since: Jan 2008
Member Points: 90

I'm sure they know and will fix it :-) First time that it's this slow. Never was the fastest site anyway, but this is almost unplayable.

Cheers to Erik & Staff:Still in love with chess.com!


18th June 2008, 06:11am
#26
by qwerer
United States
Member Since: Oct 2007
Member Points: 313
i thought it was my poor internet, apparently not
18th June 2008, 06:16am
#27
by Rabid_Dog
Manchester United Kingdom
Member Since: Feb 2008
Member Points: 237

Once the hordes of semi-naked pneumatic nymphettes have finished feeding the recumbent Erik with peeled grapes and champagne I'm sure that he will notice that the lap dancers have knocked the server over! 

What?  You think that the owner of the most professional chess site on the web might actually be looking at the problem?  Well,  I'll be... 


18th June 2008, 06:20am
#28
by petershaby
Exeter England England
Member Since: Oct 2007
Member Points: 1259

Never mind, server issues are unavoidable and often facebook, ebay, bbc and yahoomail have the same problems for the same reasons, it's nothing to do with the chess.com guys as even with all the money and the best equipment in the world these problems would manifest and people would still be unhappy.  


18th June 2008, 06:23am
#29
by trod77
United States
Member Since: Dec 2007
Member Points: 2
I've been having this issue for little while now too.  I think it's a networking issue - I have cablevision at home and when doing a trace route it takes a very long time to complete.  However, when I'm work, it comes back fairly quickly.
18th June 2008, 06:41am
#30
by Monicker
Phoenix United States
Member Since: May 2008
Member Points: 514

SIte extremely slow for me too.  I'm not having any problems with other web sites.

 

I don't think this is a network connectivity issue.  Traceroute and ping results have relatively low latency.

 

localhost ~ # tcptraceroute www.chess.com
Selected device eth0, address 192.168.1.110, port 51545 for outgoing packets
Tracing the path to www.chess.com (67.201.34.176) on TCP port 80 (http), 30 hops max
 1  192.168.1.1  0.580 ms  0.456 ms  0.452 ms
 2  * * *
 3  68.2.8.69  6.725 ms  7.019 ms  5.909 ms
 4  70.169.73.25  7.342 ms  8.291 ms  7.999 ms
 5  langbbr01-ae0.r2.la.cox.net (68.1.0.232)  20.505 ms  19.560 ms  23.949 ms
 6  216.218.244.238  23.704 ms  22.714 ms  23.820 ms
 7  ip-67-201-32-65.hosts.zerolag.com (67.201.32.65)  22.215 ms  23.029 ms  21.816 ms
 8  ip-67-201-39-14.hosts.zerolag.com (67.201.39.14)  22.675 ms  22.943 ms  21.579 ms
 9  lasker.chess.com (67.201.34.176) [open]  24.316 ms  23.844 ms  27.627 ms

 

localhost ~ # ping -c 4 www.chess.com
PING www.chess.com (67.201.34.176) 56(84) bytes of data.
64 bytes from lasker.chess.com (67.201.34.176): icmp_seq=1 ttl=54 time=24.6 ms
64 bytes from lasker.chess.com (67.201.34.176): icmp_seq=2 ttl=54 time=23.5 ms
64 bytes from lasker.chess.com (67.201.34.176): icmp_seq=3 ttl=54 time=24.1 ms
64 bytes from lasker.chess.com (67.201.34.176): icmp_seq=4 ttl=54 time=24.5 ms

--- www.chess.com ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3001ms
rtt min/avg/max/mdev = 23.572/24.240/24.664/0.460 ms
 


18th June 2008, 07:08am
#31
by gramos9956
United States
Member Since: Jan 2008
Member Points: 965
It is working good for me now, also.  (10:08 am, US Eastern Time)
18th June 2008, 07:09am
#32
by Sothilde
Groningen Netherlands
Member Since: Oct 2007
Member Points: 256
Yup, just like yesterday...
18th June 2008, 07:25am
#33
by strictly
uk United Kingdom
Member Since: Aug 2007
Member Points: 33

THIS IS NOT A JOKE

 - BUT IT FEELS LIKE ONE WHEN THE SERVER TAKES 7 SECS TO MAKE AN OTHERWISE INSTANTANEOUS MOVE.

I REALLY LIKE THIS SITE BUT PLAYING BLITZ/QUICK IS JUST IMPOSSIBLE AND IT'S GETTING WORSE NOT BETTER._


18th June 2008, 07:26am
#34
by Rael
Calgary Canada
Member Since: Sep 2007
Member Points: 5084

Don't worry Strictly, I'm absolutely sure it'll be over soon - it looks like it's improving for me already.

Haha it just goes to show how much we love this site that if it's even slightly laggy we all get frustrated!

 


18th June 2008, 07:28am
#35
by Sothilde
Groningen Netherlands
Member Since: Oct 2007
Member Points: 256
Haha, absolutely true, I was infuriated I had to wait an extra minute to make a move. It was easier for me to quit smoking after 5 years than it is to not play chess for one day now... Damn...
18th June 2008, 09:10am
#36
by erik
Mountain View, CA United States
Member Since: May 2007
Member Points: 9984

sorry guys! sometimes these things happen when we are asleep (i know i know - were lazy - we only work until midnight and then get up at 7:30am....)

thanks for being patient!


18th June 2008, 09:12am
#37
by erik
Mountain View, CA United States
Member Since: May 2007
Member Points: 9984
also, just FYI - when the site is really really slow for a few pages, the best thing to do is to walk away for 5 minutes. don't keep clicking. don't keep trying. because that actually makes things worse. it's like having more and more cars slam into the back of a traffic accident :D
18th June 2008, 09:30am
#38
by myuselessid
MA United States
Member Since: Nov 2007
Member Points: 289
erik, if your server is giving you trouble, I would recommend looking into getting a Stratus ftServer
18th June 2008, 09:37am
#39
by erik
Mountain View, CA United States
Member Since: May 2007
Member Points: 9984
it isn't the servers, it's MySQL.
18th June 2008, 09:43am
#40
by myuselessid
MA United States
Member Since: Nov 2007
Member Points: 289
buy one anyways...

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