Upgrade to Chess.com Premium!

New Site Design Feedback


  • 2 years ago · Quote · #101

    Hydra

    [COMMENT DELETED]
  • 2 years ago · Quote · #102

    Hydra

    Thank you very much Erik and staff for the quick and effective improvements,

    Its also very commendable to see how active you are in listening and addressing the opinions of the members :)

    Great service :)

    Regards

    Hydra

  • 2 years ago · Quote · #103

    adriano81

    sorry if I indicate something already been mentioned, I can't check every post in a short time... anyway here is my list:

    • EMPTY GROUP PAGE (please add list of forums like in previous chess.com version and something else cause group page now is very empty, we need to use space more effective)
    • WEBSITE FROM IPHONE IS CUTTING BOARD FOR TWO ROWS (also it cuts all comments, so there is no possibility to see full chess board (there is no and b row) as well in online chess)
    • PLEASE PUT MESSAGES ALERT AT THE TOP IN ALERTS (...and then should go Group Activity, Tournament Games, Vote Chess Games, Team Match Games and only then Chess Games (they are friendly why we should put them above Team Match Games???)
    • LINK FIRST NEW COMMENT DOESN'T WORK (example: http://www.chess.com/groups/team_match.html?id=108335&ncc=1#first_new_comment)
    • FINISHED GAMES AT PLAYER PAGE INCLUDES LIVE & ONLINE GAMES ALLTOGETHER (they really need to be separated like in previous version of chess.com)
  • 2 years ago · Quote · #104

    Gert-Jan

    I have a suggestion. When a friend of mine writes an article I get a note. When I click on the note then the screen shows the lists of all articles and blogs. I think it would be an improvement that when you click on the note that  you can choose the option to open the article or blog or comment directly instead of showing me the list  of articles. It makes it easier to read all the comments and articles of the people I follow. (if my english is confusion please sent me a pm and I will explain). 

    What i most like about the new design is that you can see all the ratings in one view.

  • 2 years ago · Quote · #105

    Imaginary_Opposition

    AndTheLittleOneSaid wrote:
    Imaginary_Opposition wrote:not sure how to get to the daily puzzle game yet either.

    it's improving though, the current games have moved back to the main screen where they were...

    You can get to it through the forums: http://www.chess.com/forum/category/daily-puzzles

    The link on the main page doesn't seem to work yet.

    EDIT: It's back under Learn. 

    ty for the link...

    maybe the main page link will be fixed sometime soon, there still seem a few things need tweaking.

  • 2 years ago · Quote · #106

    Balachandar

    Everything in one of my group's forum is cramped:

    http://imgur.com/9NpZJ

  • 2 years ago · Quote · #107

    PardalsemCasa

    New comments is too far bellow and it's as important as notes... Notes should be in the right frame, between alerts and ratings... As it used to be...

    That's it... New format are looking good... Thank you very much...

  • 2 years ago · Quote · #108

    adriano81

    PardalsemCasa wrote:

    New comments is too far bellow and it's as important as notes... Notes should be in the right frame, between alerts and ratings... As it used to be...

    That's it... New format are looking good... Thank you very much...

    as for me home page is OK... I mean notes above new comments... but we need to have MESSAGE more visible and attentionable

  • 2 years ago · Quote · #109

    Balachandar

    PardalsemCasa wrote:

    New comments is too far bellow and it's as important as notes... Notes should be in the right frame, between alerts and ratings... As it used to be...

    + 1

  • 2 years ago · Quote · #110

    PardalsemCasa

    Notes in the right would give better balance between columns...

  • 2 years ago · Quote · #111

    ashwath

    the design is awesome.. but its horrible on mobile browser.

    i use opera mini 6.5 i can't add comments under vote chess or anywhere else.. please fix it.

  • 2 years ago · Quote · #112

    FORAA

    Thanks for all efforts.

    There are many things i love in new design.

    The biggest problem remaining is with my iphone-4 with Safari. i think you already know what i mean. it's almost impossible to use it now. and i wish it will be fixed very soon, as i can't always catch a PC to do my administration jobs for my groups.

    Thanks in advance to Staff for fixing my problem! Wink

  • 2 years ago · Quote · #113

    chess_kebabs

    I agree strongly with Denverhigh.. have been saying along, ALL the text is too weak.. nothing is strong on the pages.. there's no contrast,  no sharpness, no brightness. It's wishy washy. I also agree the text size could go a fraction larger, though I can live with the size that it is, but at the very  least there needs to  be some solid black on these pages.. mixing grey with light font coloured text just keeps it all looking dull.

  • 2 years ago · Quote · #114

    adriano81

    Omer_Hayyam wrote:

    Thanks for all efforts.

    There are many things i love in new design.

    The biggest problem remaining is with my iphone-4 with Safari. i think you already know what i mean. it's almost impossible to use it now. and i wish it will be fixed very soon, as i can't always catch a PC to do my administration jobs for my groups.

    Thanks in advance to Staff for fixing my problem! 

    +1

  • 2 years ago · Quote · #115

    FORAA

    it would be very very useful for group admins to have a sound alert when someone join or leave the group chatroom.  Wink

  • 2 years ago · Quote · #116

    SadeghFr

    its good to have changes , been saying it since i have joined. finally u guys did it. thanks

  • 2 years ago · Quote · #117

    guesso

    erik wrote:

    Today was a wild day. The biggest change to Chess.com we've had in 5 years. You can read more about my thoughts here: http://www.chess.com/news/big-change-today-6465

    Anyway, all day we've been reading feedback, answering questions, and working with our members on bugs. You have been VERY helpful - thank you!!

    It's really hard to get everything perfect the first time through when you have hundreds of pages, so we appreciate your patience and reports. 

    We've tried to address as many of the SPECIFIC comments we have heard about the new design, including:

    - messed up themes (mostly fixed)
    - return games to middle of Home (done)
    - return "My Games Against" history (done)
    - broken text/comment editor (fixed)
    - wrong number of new messages (fixed)
    - messed up My Vote Chess link (fixed)
    - added in showing all group admins (done)
    - link to Daily Puzzle in nav (done)
    - major performance improvements (done)
    - ...a dozen more things I can't remember

    I know that some people still aren't happy with the new design, and I respect that. I understand it. It's fair to not want the site to change. But I do want to let you know that we are 100% committed to moving FORWARD with this design. We will not be going back to the old design. And we will not be adding an option to use it. It's not even technically feasible at this point.

    So, I hope that for those of you who still have some specific suggestions on what you would like fixed and improved, PLEASE LET US KNOW! But again, I urge you to take any energy and time you are spending on wishing the site would go back to the old design, and now focus that energy on making positive contributions of how we can improve things from here moving forward. If you don't like where a button is, let us know! If you don't like a color, let us know! If you don't like where something is, let us know! If you don't like that something is in a different place, let us know! That is all helpful.

    But what is not helpful is just saying "the old one was better" or "i hate this" or "i can't find anything". Those are not specific things and don't help us improve things. So again, I urge you to try to accept that we are where we are and that we are moving forward.   

    Please know that as the co-founder and "dad" of Chess.com, nobody loves and cares about this site as much as I do (well, maybe Kohai...). But I think about Chess.com every waking moment and I'm trying my best to improve it every day.

    I look forward to improving the site in every way possible and appreciate your support in making it happen!

    Sincerely, 

    Erik

    posting still doesn't work from Firefox 3.6. Please help :)

  • 2 years ago · Quote · #118

    himath2009

  • 2 years ago · Quote · #119

    DrPhil

    Erik,

    You say it's not technically possible to go back to the old design. In terms of coding, and barring resetting the servers, you're probably right. But in terms of the interface, you can probably create a lot of options that grab the original layout for those who want to.

    A list would be:
    - make the order of alerts customizable. Now it is tournament games, vote chess, team matches, messages, group activity, comments (don't know where you put individual games, as I have no current alerts on those). Some of us will focus on tournament games and want those on top. Other will want team matches there, other comments (in fact, serious vote chess revolves around those) - so there's not going to be one order that makes everyone happy. So make it customizable! Add an up and down arrow for each category.

    - add a menu option that gives the menus as a single column. There's simply no way the same ease-of-use can be had with a single layout for both mobile devices and 24 inch screens.

    - make recommended themes for different browsers. I repeat: for IE the new design simply doesn't work, and that begins with the color scheme. You can promote chrome all you want, not everyone has actually the choice of a browser on each device, thanks to their IT department. In particular, we need at least a theme that offers more contrast - in colors, with black edges, etc.

    Those three things would go a long way already. To put it bluntly: the annoyance factor needs to decrease by a lot before my renewal is up. If you don't want to go back to the old code, then make sure you eliminate most of the pain by adding customization.

  • 2 years ago · Quote · #120

    chess_kebabs

    You don't have to sacrifice a 'clean' look by adding more contrast and definition. It's getting the balance right. At the moment the balance is not right. It doesn't need major changes made, just a few tweaks will make a world of difference. 


Back to Top

Post your reply: