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New Site Design Feedback


  • 2 years ago · Quote · #681

    saksipotku

    No, brusselsshrek, each tactics trainer problem has never had a View Analysis & Source page, if that's what you mean. I think that at least out of those problems that I face, about 70% had that page in the old design, and about 70% still do.

  • 2 years ago · Quote · #682

    chukirov

    kenneth67 wrote:
    chukirov wrote:

    It is impossible to play on my BlackBerry.....a problem I never faced with the old site

    I am managing to play on my Blackberry Torch 9800. Initially it would allow me to play for a few days and then the download software crashed, but recently it seems to be working ok. http://www.chess.com/play/mobile-chess.html is the link, and then choose 'phones with Java'. I remember that Kohai had a further link if the one above gives problems (can't remember where to find it - you'll have to browse the forums).

    tnx a lot kenneth67

  • 2 years ago · Quote · #683

    StayAtHomeWifeAndMom

    I got the chess.com iPhone app and ever since then I've been penalized as someone aborting/abandoning games I didn't know I had done because my iPhone signal isn't the best any way to make the iPhone app a little more patient with those having a crumby signal I usually never abort a game with a player :/ I love chess.com

  • 2 years ago · Quote · #684

    DeepGreene

    StayAtHomeWifeAndMom wrote:

    I got the chess.com iPhone app and ever since then I've been penalized as someone aborting/abandoning games I didn't know I had done because my iPhone signal isn't the best any way to make the iPhone app a little more patient with those having a crumby signal I usually never abort a game with a player :/ I love chess.com

    We're testing a fix for this issue right now!

  • 2 years ago · Quote · #685

    chess_kebabs

    You rock Michael (DeepGreene) 

    chess.com is lucky to have you on staff.

  • 2 years ago · Quote · #686

    Fantasto

    Here are some more issues:

    1. How do we see all players online in a group? Seems the display is limited to 12.
    2. A couple of malfunctions in the tournament handling department: first, when we delete a player, the system takes us back to page 1 instead of the one we're on at the time; second: during registration, when we try to open a player's home page the system doesn't do it, but just reopens the tournament page itself.
    3. Posting generally: I regularly find I have to left click 3 times before the system responds and accepts what I'm typing.
    4. Bullet points / numbers are disappearing from sent messages
  • 2 years ago · Quote · #687

    saksipotku

    And here's still one issue: when you put your cursor over a player's name, it should show some information about him/her, precisely last online, points, rating, and trophy showcase. I think these should all be neatly in a white square that opens above your cursor. However, at least with my Internet Explorer, the left hand side information lacks correct alignment, goes all messy, and is displayed below the white box, while the right hand side information is in the box just as it should be.

  • 2 years ago · Quote · #688

    JPatSoCal

    I have only two issues with the new design:

    1)  Tactics Trainer will fail to acknowledge my move about 1 in ten tactics. I make a move and 'nothing happens', but the board is now frozen.  I have no way to end the tactic except to restart the trainer, losing the last tactic.  This seems primarily to be the case when I make my move very quickly...which is the point.

    2) Going through an analyzed game is much more choppy than it used to be.  Often I will click on the next move, only to click again a second later because I thought I missed it.  Another second and 'bang-bang' the analysis makes two moves...now I have to click back,which often 'sticks' as well.  This problem did not exist in the prior version.

    These two issues are very frustrating, the rest of the changes seem fine.

  • 2 years ago · Quote · #689

    brusselsshrek

    In the old design I don't remember a single case where Tactics Trainer did not have the "View Analysis & Source" page. I have now checked my most recent 20 or so problems, and none of them has it.

    Can someone name a problem where the analysis IS there?

    saksipotku wrote:

    No, brusselsshrek, each tactics trainer problem has never had a View Analysis & Source page, if that's what you mean. I think that at least out of those problems that I face, about 70% had that page in the old design, and about 70% still do.

  • 2 years ago · Quote · #690

    saksipotku

    Here: the ID of the problem is 0037928 

    But you see the Analysis & Source only if you actually do the problem. So, you need to first click "Try this problem", when you can do it in practice mode. There should be an Analysis & Source link on the right hand side after you either solve or fail the problem.

  • 2 years ago · Quote · #691

    saksipotku

    JPatSoCal:

    I agree with both of your points. I have not recently faced a tactics trainer problem where the whole thing would freeze, though, it just sometimes takes 5-10 seconds for the tactic to respond. However, I am not in the habit of responding immediately (in fractions of a second) either, because I do have memories of the whole thing getting stuck then.

    And about going through analyzed games, I've also faced that click forward->lag->another click->displays two moves->back, but another thing that I don't like is that when the game is long and there is a scroll bar on the right, the bar always jumps back to the top after I play the game forward. This means that I can't see the move list nor the possible variations that there are if I'm playing through the end of a long game.

  • 2 years ago · Quote · #692

    chessplayer11

    JPatSoCal wrote:

    I have only two issues with the new design:

    1)  Tactics Trainer will fail to acknowledge my move about 1 in ten tactics. I make a move and 'nothing happens', but the board is now frozen.  I have no way to end the tactic except to restart the trainer, losing the last tactic.  This seems primarily to be the case when I make my move very quickly...which is the point.

    2) Going through an analyzed game is much more choppy than it used to be.  Often I will click on the next move, only to click again a second later because I thought I missed it.  Another second and 'bang-bang' the analysis makes two moves...now I have to click back,which often 'sticks' as well.  This problem did not exist in the prior version.

    These two issues are very frustrating, the rest of the changes seem fine.

    These two problems existed for me in the last version. A long time ago it worked fine, and then they made a change. After that If I made a move too quickly it would freeze up, so I now pause a bit after the computer makes its move.

    As far as this issue is for me, it's just as buggy as it was before.

  • 2 years ago · Quote · #693

    MDOC777

    erik wrote:

    Today was a wild day. The biggest change to Chess.com we've had in 5 years. You can read more about my thoughts here: http://www.chess.com/news/big-change-today-6465

    Anyway, all day we've been reading feedback, answering questions, and working with our members on bugs. You have been VERY helpful - thank you!!


    Erik

    First time I saw this.  I don't know if this was fixed, but the change messed up the rendering in IE.  Here's an example image captured after the upgrade:

  • 2 years ago · Quote · #694

    chessplayer11

    brusselsshrek wrote:

    In the old design I don't remember a single case where Tactics Trainer did not have the "View Analysis & Source" page. I have now checked my most recent 20 or so problems, and none of them has it.

     

    Can someone name a problem where the analysis IS there?

    Most problems have this after you solve it.

    Analysis & Source

    The new format has it only show up sometimes, which is weird, whereas before the link was always there. Not all of the problems had a Analysis & Source. And some only had the analysis, usually older games from years back.

     

    http://www.chess.com/tactics/server.html?id=34468
    http://www.chess.com/tactics/view_source.html?id=34468&t=1212783703

  • 2 years ago · Quote · #695

    DeepGreene

    brusselsshrek wrote:

    In the old design I don't remember a single case where Tactics Trainer did not have the "View Analysis & Source" page. I have now checked my most recent 20 or so problems, and none of them has it.

     

    Can someone name a problem where the analysis IS there?

     

    saksipotku wrote:

    No, brusselsshrek, each tactics trainer problem has never had a View Analysis & Source page, if that's what you mean. I think that at least out of those problems that I face, about 70% had that page in the old design, and about 70% still do.

    Like I said above (or in a different thread?), open up the Analysis Board. We've integrated the analysis data there so you can play it out as you read it.

  • 2 years ago · Quote · #696

    Fantasto

    Under LEARN / Game Explorer: why is it that the ECO codes drop off so quickly? Here's an example from the Petroff: 1. e4  e5 2. Nf3 Nf6 3. Nxe5 Qe7, and already there's no code being displayed!!

  • 2 years ago · Quote · #697

    Fantasto

    Something I'd hoped might have been fixed in this brave new world is headcount: it seems by and large that the c.c computers are good at adding but poor at subtracting, so group member numbers are almost always overstated. Surely it should not be all that difficult to conform published numbers with actual numbers on a continuing basis ...

    And while I'm on the subject of headcount, it makes rather a nonsense of things to tell us e.g. that there are more than 110,000 Australian members of chess.com if our admins are only able to identify and communicate with 100 pages worth - i.e. just 1,000 of them.... This, with respect, is rather farcical!

  • 2 years ago · Quote · #698

    Fantasto

    Another feature I'd dearly like to see is the name of the admin on each side who creates or accepts a new team match challenge. In large groups, it's often the devil of a job to find out who to talk to on the other side while a match is in the registration phase ....

  • 2 years ago · Quote · #699

    thesoulwatcher

    I prefer the old layout. The old layout I think was a nicer combination of contrast to read a little better (If I remember I think there were beige or dark yellow backgrounds mixed with white spacing). This layout has a little too much white... that works okay on a sheet of paper, but it's a little too bright and looks more plain and spaced out... I thought the dark yellow windows for text was a nicer contrast.

    I also dislike the new live chess indicators.... now I notice if someone is in live chess, there is either a green or orange square... a square? It used to be a nice symbol with a radar antenna to show they are online, and I thought that was much more nicer.

    I also notice there doesn't seem to be as many navigation links in this layout, maybe because I'm still getting used to the new layout... but if I remember, I think the old layout had more backtracking and navigation links to navigate all over better, this layout I find myself manually using my back, forward, and refresh keys on my own browser more often.

    If it's not broke, don't fix it, I like the old layout... or maybe you can make it dynamtic and offer users to pick which layout they see when they log in.

  • 2 years ago · Quote · #700

    Po218

    Quitting groups.  I cannot find the button.  Where is it moved?


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