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  • 3 years ago · Quote · #1141


    Dates issue was fixed about 30 minutes ago so should now show as corrected all over the site :)

  • 3 years ago · Quote · #1142


    Have we noticed that there is no clock movement in correspondence chess? Is there an effort to fix it yet?

  • 3 years ago · Quote · #1143


    At least my clocks are ticking.   Undecided

  • 3 years ago · Quote · #1144


    Yea all my games are playable but timer seems frozen.  What the hell?  Where do all these bugs come from!?

    Also browesr on the iphone is still borked...

  • 3 years ago · Quote · #1145


    I have less than half my games back on Explorer and none has been added since 5/16. Is it going to happen or not.

  • 3 years ago · Quote · #1146


    Same here with the Explorer issue.  Answers please, esecially since we are paying!

  • 3 years ago · Quote · #1147


    Explorer has been mucked up by an "improvement" that no one I've spokent to seems to have wanted. Would be nice to be consulted about this sort of thing, then kept informed of progress.

  • 3 years ago · Quote · #1148


    What improvement and how can you simply 'muck' a website up if you are such a big and popular site.  I 'muck' up tiny blogs and websites sometimes but I've always got backups to roll back to.

    I just can't understand why browsing on a smart phone would be ballsed up for so long.  Why not just revert to a standed size where users then simply have to 'pinch' zoom in and out when required?  Clumsy but at least you could read the pages.

  • 3 years ago · Quote · #1149


    And now my clocks are stopped, too ?!   Surprised  Undecided

  • 3 years ago · Quote · #1150


    HessianWarrior wrote:

    I have less than half my games back on Explorer and none has been added since 5/16. Is it going to happen or not.

    Okay within the last hour I had 13 games added to my Game Explorer. Hopefully it will continue.

  • 3 years ago · Quote · #1151


    games are being continually added. we had to do some MAJOR changes to how we do game explorer, so we have to re-import all games. it will take several weeks to get them all back in - there are like 250 million games :(

    we are also working on the mobile web issues. unfortunately the contractor who started that project quit before finishing and left us in a pinch. i'm seeking out a replacement now. 

  • 3 years ago · Quote · #1152


    as for game stopped, you mean your opponents' clocks are not counting down?

  • 3 years ago · Quote · #1154


    ilmago wrote:

    For me, regarding the "game stopped" thing, I have observed that after my opponent made a move recently (some hours ago), my clock has not started to show anything different from 3 days, in a 3 day per move game, for quite some hours now.

    Looking like after a recently-made move, the clock does not start to tick.

    Ditto for me.

  • 3 years ago · Quote · #1155


    I too, am having clock problems, I make a move, and it takes a few hours for my opponents time to count down. but I'm sure chess.com is working on it, and it will be fixed soon

  • 3 years ago · Quote · #1156


    Have also noticed that when my opponent makes a move and it's my turn to move, the game alert is not popping up under the TEAM MATCHES alert on my homepage. This has only just started to happen from this morning. Was fine last night. It'ssnow 10.45am here just to indicate how recently the problem started.

  • 3 years ago · Quote · #1157


    working on clock/time issues right now

  • 3 years ago · Quote · #1158


    P.S the bug of 'my move' alerts not popping up on my homepage doesn't bother me.. like I said a while back I don't find them necessary when I can see at a glance at my games list what games I need to move in and in what order, so I wasn't complaining about the bug, just making staff aware of it. :)

  • 3 years ago · Quote · #1159


    Hey, everyone. I think what you are seeing is just a rounding change in the displayed time. In the case of 3-day games, you will now see it display "3 days" until the time gets below 60 hours (2.5 days). This is more accurate than displaying "2 days" remaining when it is just one second below 72 hours.

    The clocks of every game that we've investigated are working correctly, so you should not be concerned. Sorry for the confusion.

  • 3 years ago · Quote · #1160


    In lists of players for matches in registration, could we please have numbers down the lh side? It's really a pain having to physically count large blocks of entries every time one needs to know how many players currently are registered.

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