i wanted to play after vacation.couldnot make my mov.even after best efforts.from my oppnents site i note my game is timed out.take out the fun of playing

I'm not sure I understand what your point is. You ran out of vacation time and lost some games on time? The site has malfunctioned in your case and you are angry? What's the gag?

i havlots of vac time.requested for change in status.that was not implemented in my site.i was unable to make my mov.but noticed from the oppnts site my game awarded on time to him.funny part is i am a paid member with protection for time outs

Ouch! I've never seen that issue before; if I understand correctly you tried to change your status from "vacation" to "active" and the change didn't seem to work (you couldn't make a move) but then your game timed out (surprising with auto-protection).

Maybe click "Report Bugs" at the bottom of the page or post in "Help & Support". Also, if you saved any error message(s), I'm sure that would help the staff to debug.

let me see what the techl staff say

if what mr vasan says is correct and chess .com doesnt or cant undo the injustice done to him i am also quiting. : 50% reason for my being a member here is to watch his good games. I hope the techie staff get it right, this time.

no need for that.

This happened to me also on the very first game I ever timed out on, I reported it, asked for help and heard nothing, in fact none of the bug reports I have made outside the forums have ever been resolved or even acknowledged.

I agree. I cant even get all 25 training problems. Usually cuts of after 15 or 3

i recvd a mail from techl staff saying  sorry for the inconvinience and the game timed out cant b restored.adding insult to injury they arbitarily reset my vacation mode after i decided i will b on vacation till the issue is sorted out!!chess.com seem to b bursting in seam?i am keen on erics reaction

Vasan,

don't you think you are being a little melodramatic? If the game you refer to, is the one against GOWWL, then you were lost anyway, you will be a piece down against strong opposition.... that's curtains at this level, fellah! (after 28 .... Rxb6, 29 Nd5 wins your knight on c6). So to sum up, you unjustly lost a single game due to technical reasons, that any reasonable person (at 2000+ level) would have resigned anyway. Or is my assessment of the position incorrect? Pull yourself together friend and play chess!

Ray.

thank u ray.theoritically all black games r lost or drawn.beside ur surmise is ur view.my view is different .point is with vacation .time and auto protection this has happened and can happen again to any body.i am not a child and not a bad player.there is no melodrama,kindly use ur words with refrain.

in continuation now i want to b on vacation .it was acknowledged and accepted.but not implemented in my site!i will prefer playing peacefully.xpect better perfomanance and remedy

Vasan,

I understand your annoyance at unjustly losing on time, however, the position in the game in question is completely lost (not a matter of opinion as you say, a matter of fact). If I am incorrect then please post the tactic/strategy that saves you, because I just can't see it. You lost a game you were going to lose anyway, big deal! Certainly "quiting in disgust" under the circumstances seems melodramatic by any definition I understand. Or was this topic only supposed to attract opinion that coincided with your own?

I sincerely hope that the Staff manage to sort something out for you (I look forward to following your clever play that will save the position). It's not my intention to add to your annoyance, merely to inject a little realism.

Ray.

Actually Vasan... speak to Dr_Doc_MD... he had exactly the same problem occur. Said he put his games on vacation, but then his games timed out. I said to him, that perhaps he didn't save the preferences, only thought he had. I can't see how it can happen without human error on our end. My games go on vacation automatically almost daily being a  premium member, and being unable to make all moves in time with XX games on.... too many to publish! 

Good luck in resolving your issue. Babs.

P.S. If Ray cannot see a tactic/strategy to save you, then pretty much no-one can. He knows what he is talking about... even if he can be impertinent at times... grrrrrrr Ray!!!!!

i think you are over reacting Vasan. your decision though.

really, I dont see it a major problem that is worth quitting over. so what if u lost a few games?

thank u all.all seem to think that loss of game is the point.it is not,its an attempt to highlight the deficiency and hoping to improve chess .com.i am happy in the way techl staff r responding .they hav accepted the mistakes and i hav requested them to find ways to improve.reg the actual game i may loose the xchange and not the power,game is far from over.special note to ray,hope u r cing in proper perspective and i play chess for my pleasure and  annoyance was not for the glitch but lack of response from chess.com

That is understandable Vasan. Glad to see the problem is being addressed for you by staff.

no itis being addressed for all ,i hope.i understand reverting my game will b too much of a bother and am not making an issue