I've got a suggestion about the greeting games: maybe you could assign new members to play greeting games against someone who speaks his native language (whenever possible), as it might be possible that he doesn't speak English very well.
I see two ways you could implement that feature: a) require new members to inform their native language and all the other languages he speaks, as well as requiring old members to update their data supplying that information; and b) group countries by major languages spoken, e.g., the group of Spanish speaking countries, that would include most Latin America and Spain, every new members would have a greet game against, by order of priority, (1) someone from their same country, (2) someone from their same group of countries and (3) a random player, which probably will at least speak English.
An additional feature could be let us search members who speak an specific language to play, it could be nice for those who are learning an exchnage language to find somebody to have chat with.
I was matched against 8 new members as a greeter(3 games are still in progress)and only 1 of them completed the game with me.Why do they ''forget'' the game after 1 or 2 moves?
Hover over MY HOME then go - "account" then "online chess settings" then at the bottom there will be a box that you click on to become a greeter.
Because, based on my own observations, they sign up with the intention of playing only Live Chess (this is out of the ones that actually log on a second time). In my opinion there should be some sort of text displayed when it asks them if they want to play a greeter game that clearly states that the greeter game will be in correspondence format and specifically describes what correspondence chess is, if something like this isn't in place already.
I went to
http://www.chess.com/home/echess_settings.html
but I didn't see a box to become a greeter.
There are a lot of people that get bored with correspondence chess - the edge just isn't the same for them. That is why people abandon those games quick.
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