I've edited my profile to get alerts when it is my move - for a while I was getting them and then they stopped - I've tried re-editing with no luck - any ideas out there?

Paul

have you added alert @chess-com to your addressbook or approved email addresses? who is your ISP? do you get ANY chess.com email?

erik wrote: have you added alert @chess-com to your addressbook or approved email addresses? who is your ISP? do you get ANY chess.com email?

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My ISP is road-runner - & I was getting alerts before - I will check my approved addresses and see if something is amiss there - thanks

Anybody else have any ideas?  I receive alerts when a game has ended but not when it is my turn to move -

do you have another email address you can try?

I have had a similar problem for a while, but didn't say anything about it, as it did not bother me that much.

In my case, I use my aol e-mail address to recieve e-mail alerts.  I get e-mail alerts when a tournament has started and when I am running out of time to move; but I don't get e-mail alerts when it is my turn to move, or when a game has begun or ended.  I used to get those kinds of e-mail alerts before, also; but, for whatever reason, they stopped about a two or three months ago.  I unchecked and rechecked the settings to get alerts, but that did not make a difference.  After a while, I just let it go.

So, as of now, I still just get e-mail alerts when a tournament has started, or when I am running out of time.  I still do not get e-mail alerts about when it is my turn to move, or when a game has started or ended.

(I do get the alerts for everything on the yellow column or the right side of the window; I just don't the the e-mail alerts, as described above.)

I check the website every few hours, anyway; so like I said, it is not that big of a problem for me.  Even so, I hope the problem gets fixed for those who rely on it.

Take care,

George

 

ok. if there is someone with this problem that wants to help me look into it, please email me at chessdev@gmail.com and we can work together on it!

Well apparently it may be a "system" glitch and not me - I have a friend who was having trouble when he first joined - I just thought he didn't have his settings right but I guess there is more to it then that.

I've learned to live without it - actually I made chess.com my home page so it's a little easier to check on a regular basis.

:-)

When I first started playing, emails were not being sent.  Then, I believe in my second or third match, I started receiving emails every time it was my move.  That's too much email for me since I was checking myself on the site, so I disabled email alerts.

It sure would be nice to only have the email alerts sent out when there is only 12 hours or so left...strictly as a means of warning.

I usually get the e-mail alerts for running out of time when I have about 8 hours left.  Sometimes, it is 7 or 6; but usually 8.  At any rate, usually plenty of time for me to log in and make a move in time.

 

Well today (June 28, 2008) just like "magic" I began getting E-mail alerts again for moves - Thanks to whoever worked their magic

Just a thought ref lotsoblots comment - since I only play a few games at a time the alerts are useful - but it might be good to have an option for alets only when short on time (like 12 or 24 hours) -

In any case I am just delighted with this chess site.  I am new to chess and am finding the process of learning how to play very interesting.

Aloha to all