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I am not able to change my group's pic


  • 4 years ago · Quote · #1

    abhiraj42

    Hi, I am not able to change my group's main photo. Please help.

  • 4 years ago · Quote · #2

    artfizz

    abhiraj42 wrote: Hi, I am not able to change my group's main photo. 

    Which group?

    Have you tried clearing the cache?

  • 4 years ago · Quote · #3

    mirage

    Also, make sure it's not too small.  200x200 pixels is recommended.  

    If it's the group named after you, the photo is currently the same as your avatar.

  • 4 years ago · Quote · #4

    abhiraj42

    The group is named after me- Abhi Raj.

    http://www.chess.com/groups/home/abhi-raj

  • 4 years ago · Quote · #5

    Balachandar

    I'm too not able to change my group pic, I just tried now. 

  • 4 years ago · Quote · #6

    Balachandar

    Thank you staff. 

  • 4 years ago · Quote · #7

    Balachandar

    Thank you very much. 

  • 4 years ago · Quote · #8

    Balachandar

    Thank you very much once again. 

  • 4 years ago · Quote · #9

    kohai

    Try using an image thats png format.

  • 4 years ago · Quote · #10

    Balachandar

    kohai wrote:

    Try using an image thats png format.


    Can you change the image for me? I don't know what is png format. 

  • 4 years ago · Quote · #11

    kohai

    open the image with something like microsoft paint, then click on File - Save As and change the format to png

  • 4 years ago · Quote · #12

    Balachandar

    ok. 

  • 4 years ago · Quote · #13

    Balachandar

    I just did that but its still not working. 

  • 4 years ago · Quote · #14

    kohai

    which group and which image are you trying to edit ?

  • 4 years ago · Quote · #15

    Balachandar

    see post # 11. 

  • 4 years ago · Quote · #16

    kohai

    Bear with me, theres an issue on the site i need to fix first then i can do this for you  :(

  • 4 years ago · Quote · #17

    kohai

    Looks like you were able to change it. Do you still want the image in post 11 adding ?

  • 4 years ago · Quote · #18

    Balachandar

    kohai wrote:

    Looks like you were able to change it. Do you still want the image in post 11 adding ?


    Yes. I want to post the image in # 11. That is the new image I want to post. Take your time. No hurry Smile

  • 4 years ago · Quote · #19

    kohai

    Done :)

  • 4 years ago · Quote · #20

    abhiraj42

    It is very annoying. I see different pics of the group at different places. When I change the pic, it changes but next time I again see the same pic.

    Please help


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