Non-stop Abort Warning Messages
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X-OpsDude wrote:
Hello,
I appreciate the need to moderate member-behavior for the general good of the community. No one likes it when a potential opponent can't or won't begin or finish a game of chess.
However, this is online chess, not a tournament (hall or skittles room), and as such, the players are faced with all manner of life events during game-time. The kids screaming that Joey just chocked off Nancy's doll-head, the phone call from the doctor's office or car shop, the front door bell... you get the idea.
Additionally, at least half the times I've had to abort a game or two is because the Flash/Shockwave plugin software is getting buggy, or has simply crashed, and I have to restart my browser, or game-play is sooo slow I might as well resign – which I do. As of yesterday, I must have receive a total of two dozen Abort warnings in the same day - in the form of both pop-up windows, and in the information/chat dialoge box before the start of every game, regardless of whether I had recently aborted a game, or not.
As a senior manager of a nationally ranked (top 5) Medical University, I certainly understand the need to govern for the good of the community, but over communication - or just plain inappropriate communication - defeats the purpose of the communication, and weakens the administrative body.
I hope this communication has been informative and I’d like to thank you for listening.
How many times do you think you aborted yesterday or the day before? Five? Ten? More?
I see that you have been playing very actively here for two years. (12,000 games in 2 years is pretty impressive.) Is it possible you crossed some kind of threshold that you had never crossed before?
To some extent, you must admit the warnings about aborting games are working. You are seriously annoyed. What else could they do to get you to stop aborting games?
At any rate, I presume yesterday was unusual for you. It would be interesting if you were able to keep track of when things settle down.
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What does your being a senior manager of a nationally ranked medical university have to do with anything?
X-OpsDude wrote:
notmtwain wrote:
How many times do you think you aborted yesterday or the day before? Five? Ten? More?
<snip>
To some extent, you must admit the warnings about aborting games are working. You are seriously annoyed. What else could they do to get you to stop aborting games?
At any rate, I presume yesterday was unusual for you. It would be interesting if you were able to keep track of when things settle down.
I should also note, your covert hostility - althought lost on me - did not go unnoticed. But I'm sure you're not affiliated with the professional management team at Chess.com, so....
If you really had an unusual number of life circumstances that forced you to abort each game yesterday, I am sorry for you and for the inconvenience of dealing with the warnings.
On the other hand, if you just feel like you can abort/abandon games any time you feel the need, I'm glad that chess.com has done something to make that uncomfortable for you.
You continue to refer to yourself as a "customer/client"... You're on a free membership, dude. You didn't buy into the site. How about just being happy you can play for free and stop complaining? As for your being a "senior manager of a medical university"... whoop-dee-doo! As the saying goes, "What does that have to do with the cost of tea in China?"
X-OpsDude wrote:
The kids screaming that Joey just chocked off Nancy's doll-head, the phone call from the doctor's office or car shop, the front door bell... you get the idea.
Additionally, at least half the times I've had to abort a game or two is because the Flash/Shockwave plugin software is getting buggy, or has simply crashed, and I have to restart my browser, or game-play is sooo slow I might as well resign – which I do.
Ignore the kids, they'll live...Ignore the doctor's office, you'll live (probably, maybe?)...Ignore the car shop, you can always take the bus...Ignore the door bell, it's probably just a door-to-door salesman...Make sure you have the latest Flash Player version...
But seriously, why don't you just schedule your games for times when you won't have all of those distractions?
@notmtwain I regularly play someone who has agreed we break after 5 games. Most times it is me that reminds him that we've played 5 games, and then I abort the game, because we both forgot not to initiate a sixth game before the break. This speaks to my point about “Information metrics without information context.” Also, “aborts aren’t bad, it’s about context.”
@macer75 Mentioning the fact that I am a member of a University team has to do with framing a POV, letting the reader know I have some understanding of how to deal with large populations.
I appreciate playing on chess.com, and I believe it is a wonderfull site. I'm sure I will be a paying member, again, some day, soon. I simply question some of the management tactics used to administer the site.
Thank you for reading, and your meaningful, well thought out, responses.
X-OpsDude wrote:
@notmtwain I regularly play someone who has agreed we break after 5 games. Most times it is me that reminds him that we've played 5 games, and then I abort the game, because we both forgot not to initiate a sixth game before the break.
What the heck? If you two accidently start a sixth game, just finish game six, then take your break. What's so magical about five games that you have to abort the sixth game?
X-OpsDude wrote:
@macer75 Mentioning the fact that I am a member of a University team has to do with framing a POV, letting the reader know I have some understanding of how to deal with large populations.
So basically, if your job has any remote similarity in one way or another with that of a staff member on chess.com, you can use it as a credential when you're making these types of suggestions? You said that based on your experience, you know that over-communication or inappropriate communication "weakens the administrative body" - which on chess.com is the staff. I really don't see how the abort warnings are weakening the staff, and I don't think that's what you mean to say.