KB013 wrote:
I have opted for one month gold membership,but in second month I got the message that ur subscription is renewed and I was charged from my debit card.I don't understand how can they use my debit card details whenever they want.It's total misuse. when I unsubscribe they said u can't get back money and ur subscription will remain active for one month,but my subscription is not active saying that it expires.There is no contact number.Please if anyone can help will be appreciated.
No one here can help you. These forums are answered by members with no powers to do anything.
Write in to the billing department using the contact form.
https://support.chess.com/customer/portal/emails/new
I have opted for one month gold membership,but in second month I got the message that ur subscription is renewed and I was charged from my debit card.I don't understand how can they use my debit card details whenever they want.It's total misuse. when I unsubscribe they said u can't get back money and ur subscription will remain active for one month,but my subscription is not active saying that it expires.There is no contact number.Please if anyone can help will be appreciated.