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STILL IN TROUBLE

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21st September 2008, 08:55am
#1
by OSUBUCKEYE
Glenford, Ohio United States
Member Since: Dec 2007
Member Points: 855

I AM ABOUT TO LOOSE A BUNCH OF GAMES BECASUE I CAN NOT SEE THE PEICES AND TIME IS RUNNING OUT. I HAVE RE-BOOTED THE COMPTUER, I HAVE TRIED CONTROL-R AND NOTHING IS GIVING ME THE PEICES!!!

 

HELP

21st September 2008, 09:08am
#2
by Nane
Dimitrovgrad Bulgaria
Member Since: Aug 2008
Member Points: 314

As you are running out of time,I think nothing can be done ,but it depends on how much time u have.Report this bug.Iplay in other sites too and this bug is well-known.I think it would be fixed QUICKLY.But obviously ,perhaps,you will lose this game on time,if you dont ask the opponent to draw or abort the game.

21st September 2008, 10:39am
#3
by Baseballfan
Durham, North Carolina United States
Member Since: Feb 2008
Member Points: 1872

Jeff,

Have you deleted all of your browser's temporary internet files (cache)? Also, have you tried using a different browser?

21st September 2008, 10:41am
#4
by ghostofmaroczy
United States
Member Since: Aug 2007
Member Points: 626

What browser are you using?

21st September 2008, 10:50am
#5
by erik
Bay Area, CA United States
Member Since: May 2007
Member Points: 12891

I have put you on Vacation until we figure this out so that you won't lose on time (you wouldn't have anyway since you have Auto-Timeout protection :) ). Anyway, the most important thing is for you to tell us what browser you are using and to clear your temporary internet files. Here is a tutorial on how:

http://support.chess.com/index.php?_m=troubleshooter&_a=steps&troubleshootercatid=1&parentid=0

Let us know!

21st September 2008, 01:00pm
#6
by Scarlet_Xharathorn
England
Member Since: Sep 2008
Member Points: 40
Baseballfan wrote:

Jeff,

Have you deleted all of your browser's temporary internet files (cache)? Also, have you tried using a different browser?


I had the same problem as the person who started this thread, tried deleted the tempoary twice on both Mozilla Firefox and Microsoft Explorer, it hasn't solved the problem. In fact all I can view on this site now is the hyperlinks to other parts of the site, text, other peoples avatars. Most of the websites graphics including the game boards and advertisments aren't being displayed at all.

21st September 2008, 01:20pm
#7
by AMcHarg
Livingston Scotland
Member Since: Apr 2008
Member Points: 1476

To Scarlet:

If it isn't working on more than one browser then it's likely nothing to do with the browser. Cool

I would get anti-spyware software and run it if I were you.  Also, make sure there are no security settings blocking graphical content from websites on your computer.

 

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