hi, i had an message on 5 june for an 10 day free trial so , i filled it and it started i was hoping to cancel it today today is the 9th day, but today itself i was charged rs 5743, i dont want it. cancel it. please refund it , moderator

hi rishikeshrishi,

you will need to contact billing at the following:

http://support.chess.com/Tickets/Submit/

and click billing and premium,

alternatively you can email: billing@chess.com

Regards

Hydra

i have contacted them and it has been over 24 hrs and they still did not refund the amount.

Ticket no.291311

when will you refund it moderator?