Periodically when I try and enter LIVE chess I get the following error in both Firefox and IE

Abstract item not implemented (xxxxxx)  the code cycles through various codes such as "Abstract item not implemented (z6dda6)"

Refreshing or going back through the Live Chess menu fixes it every time, but it always takes a second attempt before it works.

Maybee someting with your Java, try to uninstall java, and install the new one.

I'm not the only person to report this problem... Marty had a similar report back in November, so this is a relatively recent problem.

http://www.chess.com/forum/view/help-support/absract-item-not-implemented

Can you clear your browser cache and retry?

I've been having this problem as well recently.  Clearing the cache/temporary files seems to fix it for a little bit, but the error always keeps coming back.

I love how I post this and there's NO response from Chess.com web team .. at all.  Same with Marty when he posted.  LOL

I have this problem all the time too, but it doesn't look like it's going to be fixed.

It seems to happen when I use the back button to return to the playing page. If I click back to the home page and then through all the various links to get to the live chess page it doesn't happen.

Abstract item not implemented (z6dda6)

I get it too.

Can you tell me which browser and version you're using please?

Also, before trying to enter live chess next time, can you clear your cache?

I AM GETTING THIS ERROR... I TRIED TO CLEAR CACHE, BROWSER HISTORY AND REINSTALLED JAVA etc.. No use.

Please help me to get rid of this error.

Thanks

Anwer

To Anwer_Khan_2000

Try to drop your PC and try to log in! lol

Hi, I am also facing a similar problem "Abstract item not implemented (zb2d4b)". Have tried clearing cache, reinstalling java, restarting windows, reinstalled browsers, tried different browsers-- none of it allows me to go to live chess.

Can somebody help. thanks.

which browser and version is it ?

Hi, I am using IE 8; Version 8.0.6001.19088.

Can you update it please?  Latest version is 8.0.7601

How are you connecting to the  site ?  Are you using your own home computer or are you using one from work / school/ shared ?

Hi Kohai,

Im experiencing also this problem,and im using my computer from work.Lastime I can still play live chess here,but now im already facing this error,but  whenever I try to play at home I can play.I cleared dns cache,change browsers,release/renew ip ,all possible causes,but still cannot.

Is it even possible to implement an abstract item or in doing so does it cease to be abstract?

This error is back apparently... Is there a fix?  I've tried in FF8 and Chrome..same error.

Abstract item not implemented (zb2d4b)...

along with several other abstract item errors.