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Acct restricted - I'm innocent!


  • 19 months ago · Quote · #1

    Roger_Wills

    My account has been restricted due to "violating" the fair play policy. For several games in a row after each game I would get the warning, even though I played the game all to the end, never abandoned, nothing unsportsmanly, etc. Finally, I was notified that my account had been restricted. But I didn't do anything wrong! Help!

    This aggression will not stand. No Justice, No Peace.  

  • 19 months ago · Quote · #2

    Calamondin

    I've reset the restriction for you. By chance are you starting all your games, making the first move within 15-20 seconds of the start? Do you often abort a game to try and play another color? 

  • 19 months ago · Quote · #3

    Roger_Wills

    I generally start games and make the first move fairly quickly, though at times I open a new tab while waiting on a game and then return too late to start a game, which will have been aborted by the server. I never abort to try and play another color. Earlier today I DID have to let the time run out on a game, after my boss may or may not have busted me playing while at work....but that is extremely rare. 

     

    Thanks for lifting the restriction. 

  • 19 months ago · Quote · #4

    Calamondin

    No problem, glad to help. 

  • 19 months ago · Quote · #5

    craftycol

    dear sir i am asking a question why do i get a reply o fair play comeing up when there is a connecsion failure when while i am waiting to get reconnected and it is his clock that his ticking down and when i get connected i have lost the game

  • 19 months ago · Quote · #6

    Calamondin

    FEDTEL, the FPP looks at all your games, but resets every 3 days or so. I don't see this being an issue for you currently. :)

    craftycol, it sounds like you were disconnected for more than 1 minute. This is standard, and your games will be considered abandoned -- I'd be happy to help you with some tips on lessening your disconnections if you'd like. 

  • 17 months ago · Quote · #7

    sagifshahab

    Excuse me Chess.com staff. Why did my account get restricted while I didn't do anything that is unsportmanly or bad .


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