I too have the two files blocked at work.

I assume there is no way around this without getting the firewall changed?

You have to work with your local network admin. Sorry!

And now Safari is really old and there is a 5.0.6 version; the one I'm using now

Just in case anyone from chess.com wants to know:

I use a mac Air laptop in Holland and Belgium where I have no problem to get the chessboard up in e-chess. However, now I am in Spain with the same laptop and I cannot get the chess board to show in e-chess. Also chess mentor and Tactics trainer do not show boards. The rest of the site works perfect. I tested my browser and here are the results:

What browser/version are you using?: Google Chrome Full version 18.0.1025.151

Session Cookies = True

Java Script Enabled = True

Firewall = False

Width / Height (numbers) = 1366 / 768

Broadband = True (1.34 Mbps, latency 212 ms)

Platform = OSX Lion 10.7.3

For several days the site worked completely (about 2 days ago), but now e-chess and chess mentor / tactics trainer do not show a board.

It is not a problem, as I use the iPad app and that works perfect. But maybe you wanted to know.

BTW, I love the site. Excellent!, thanks.

erik wrote:

If you are having problems using the site, please run this test (http://www.cyscape.com/showbrow.aspx) and then answer these questions:1) what browser/version are you using? 2) SessionCookies? = true or false3) JavaScriptEnabled? = true or false 4) Firewall? = true or false 5) Width/height = (numbers)6) Broadband? = true or false 7) Platform (OS) = (win, mac, etc)That would REALLY help! :)

Great link to run a test!

Please help:

When playing correspondence/online/e-mail chess I can see the outline of the board but no pieces. I cannot use the daily chess puzzle nor the tactics trainer. So far, I have been forced to lose 6-10 online games (which are no vacation tournies) and my timeout ratio is up to 17% and will increase to over 20% in the next 24h.

I've read through the posts outlined on this website and nothing seems to resolve the issues. I have run the test in both my browsers (Firefox 7 Safari) and the results are below:

1. Safari 5.1.5

2. True

3. True

4. False

5. 1280/800

6. False

7. Mac

1. Firefox 12.0

2. True

3. True

4. False

5. 1280/800

6. False

7. Mac

In this link:

http://cssjs.chesscomfiles.com/js/chess2/bundled/ChessViewer.v118.js

I see a list of text.

For this link:

http://images.chesscomfiles.com/js/chess/images/chess/pieces/classic/53/bb.png

I just see a picture of a bishop.

Some help or advice would be appreciated. This is a very recent problem and is severely hindering the enjoyment and value I get from chess.com.

Many Thanks

Andy I've sent you a message on this.

Hello i recently joined Chess.com and i think i have been restricted. I had a bad internet connection that froze me out and it may have seemed that i was leaving people hanging. Please can someone help me?

Hi guys,

Can someone assist: How do u reject a pawn of the opponent to pass you by? Pls answer urgently I'm on the game now, lol

Do you mean en passant?  This page shows you how to perform that move

hi kohai

i am a iranian player.

my friend have a problem.her account is closed.we dont know why her account closed?we are Very sad.her account is:sarayemehraboon.shi want to Understand her account been hack or closed by iranian helpers and What does she.please help us.thank you.

THe emails sent to me for the games I have completed playing comes through as an attachment.WHen I try to open the attachment the games sent to me do not open up.THus Icannot go through my games that I played.Pls help me.