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  • 4 years ago · Quote · #1

    antiprot

    OK. so this is my second time i write about this... my mail on chess.com is not working why?

  • 4 years ago · Quote · #2

    philidor_position

    Maybe you should describe your problem in more detail. What exactly happens when you go My Home/Email? What browser are you using and which version?

  • 4 years ago · Quote · #3

    antiprot

    Opera browser

    when i go Email it try to login and goes error wrong username or pass

  • 4 years ago · Quote · #4

    antiprot

    it would be nice to work :(

  • 4 years ago · Quote · #5

    philidor_position

    Have you created your chess.com email account in the first place? It's not necessarily your regular chess.com username/password.

    you can check that out / create it by going to My Home/Account/Edit Your Personal Profile, at the chess.com email section.

  • 4 years ago · Quote · #6

    antiprot

    yes i did

    alekilic@chess.com

  • 4 years ago · Quote · #7

    kohai

    As we don't keep a record of passwords, i've synchronised your chess.com log in password and your email password so they are now the same.

    When you log into your emails, please enter the same password for emails that you would use to log into chess.com. If you're still having problems, please let me know.

  • 4 years ago · Quote · #8

    antiprot

    ok Error: Login failed - Username or password is incorrect

    same thing :(

  • 4 years ago · Quote · #9

    kohai

    Are you using opera for windows or opera on a mac ? So i know which to test this on

  • 4 years ago · Quote · #10

    antiprot

    opera windows

  • 4 years ago · Quote · #11

    antiprot

    all plugins installed

  • 4 years ago · Quote · #12

    antiprot

    can u somehow delete my mail @chess.com so i can create new?

  • 4 years ago · Quote · #13

    kohai

    yes ofcourse, i'll do that now for you

  • 4 years ago · Quote · #14

    simster7

    Could you please synchronise my password/email too. Thanks!

  • 4 years ago · Quote · #15

    kohai

    Ok sync'd ..

    note;

    As we don't keep a record of passwords, i've synchronised your chess.com log in password and your email password so they are now the same.

    When you log into your emails, please enter the same password for emails that you would use to log into chess.com. If you're still having problems, please let me know.

  • 4 years ago · Quote · #16

    simster7

    I'm so sorry for all the hassle, but I still can't log in to my mail.

    I'm using Chrome 11.0.696.34 beta on Mac OS X 10.6.6. I've also tried Firefox, Opera and using the POP on Gmail. I always get the "Incorrect password" message.

    Thanks, again, for all your help!

  • 4 years ago · Quote · #17

    Sergey-Snk

    Could you synchronise my email too. I have similarly problem. I use IE 9 and also tried Chrome browser.

    Mail: sergey-snk@chess.com

  • 4 years ago · Quote · #18

    kohai

    Ok its been sync'd now, can you try again please

  • 4 years ago · Quote · #19

    Sergey-Snk

    kohai wrote:

    Ok its been sync'd now, can you try again please


    Error: Login failed - Username or password is incorrect

  • 4 years ago · Quote · #20

    kohai

    Frown  I am trying to get the email issue fixed. Sorry about this.


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