12368 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
So I have been using the chess.com app for a while now and experience a lot of bugs. Want to see if I am the only one. To start about 3 days ago it totally erased my account of nearly 1000 played games with a final rating just over 1350. Now I have to start all over. Second it constantly logs me off. I thought it was my Internet server but have proved many times it's not. Also sometimes during a game it will not show the players last move yet my clock keeps running or it makes their pieces disappear. Lots of bugs I hope get corrected including get my old account back!!!!
Sorry you are experiencing this problem.I would just like to ask a question to help identify the problem and hopefully be able to provide a solution.1) What device are you using? (Iphone, android or Windows mobile 7)RegardsHydra
Are you using the most up to date version ?
When was the last time you updated it?
Recently. It is up to date
Was your old account a facebook account or a normal sign up account?
What was you previous account name?
Same thing it is now
I think it happened right around the time they gave me a free week of diamond membership. That's when all my games stats and Elo rating was erased
The server gave an incorrect user name error message at login. As I suspected, when I typed in the former username, it logged me in. Also there are so many bug threads, I decided to revive this three year old one.
ask a professional chess player anything
by ab121705 a few minutes ago
how to prevent using engine and cheating?
by Darth_Algar a few minutes ago
What's your favorite excuse for why you lost a game of chess?
by now_and_zen 2 minutes ago
Which Vintage Soviet Russian Set do you Like the Most?
by Masamune314 6 minutes ago
How do I play when I am behind in pieces?
by NewArdweaden 14 minutes ago
5/5/2015 - Mate in 3
by TheJawRevenger 15 minutes ago
Podium Prediction Plus (PPP) - "4th FIDE Grand Prix 2014/15"
by NewArdweaden 16 minutes ago
Essential openings for white and black?
by baddogno 24 minutes ago
Should I have drawn in this position?
by Magnesium101 25 minutes ago
Is it bad play from me if i enter low rated tournament if my rating been higher?
by kaynight 44 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2015 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!