I am not one to usually complain about a site being slow, but this is getting out of hand.  Everywhere I connect to chess.com I have atleast a 5Mb connection and it is slow.  The advertisements are killing the load speed on these pages.  I was trying to open one of my online games and watched the status bar in the bottom attempt to connect to no less than 50 different sites.  This is not a virus or anything else, my machine is clean.

After I finish the games I currently have, I will be closing my account.  I hate to do that, because this is one of the best sites I have found around for playing chess.

Have you tried clearing your cache? That often helps. Also, have you tried using another browser? I recommend Google Chrome, though Mozilla Firefox is a good option too. :-)

FYI This page took alone 3 minutes to show :-(

I was having the same problem yesterday, clearing the cache fixed it.

That, for me, may be a good reason to become a paid member. I hope you're not saying you're a paid member and still have advertising?

No, I don't get ads, but the site was running slowly for me. :-)

Thx, I was actually wondering about ShadowMeldFS but I screwed up the quote the first time

we will look into this ASAP. if ou can provide a fireug report or something that would be helful. this has happened before and we just have to work it out with the ad server company.

i thank you for that Erik

i just changed some things around. are you still getting the same slowness?

The site is running ok for me, all day long. I was very affected by the ads problem last week, but today I had no problems with the site. I browsed on it this morning and at lunch time. (GMT -3 here).

BTW, my internet connection is only 256 Kbps, so when things get slow, I sense it! :)

Sometimes the site loads slowly for me too, but I don't get any ads.  It's not very often but I think maybe at peak times the server load is high?

I just did a few of my games and they loaded much quicker than earlier.  I hope that what ever you did fixed the issue. 

To answer some of the other questions, I do use firefox and adblock addon.  You can only block some types of advertisments, not all are blockable. 

I am not a paid member. 

I have firefox set up to clear out my cache everytime I close the browser, so that shouldn't be the issue either.

What exactly is the fireug report? and how do I do one?

don't worry about it. i think we have it fixed. but you can google "firebug" and it will show you :)

and, for what it is worth, chess.com is MUCH faster without ads :)

lol,  I'm sure it is.  I suppose you have to try and sell your product.  You guys should really offer a trial of the membership.  People could try it out and see how they like it more.  Sorry if there already is a trial and I just haven't found it.

I've installed the firebug addon, so if this happens again I can hopefully give you something more useful than some complaints.

the whole site is a trial :) you get trial bits of every single thing. little samplings and permissions. what else would a trial provide that you don't already get to taste? :)

and, you have a 30-day money-back guarantee...

i think it's just hard for people to pull out the old credit-card. it isn't hard when they go to see a movie (at $5 an hour), but hard for online chess (at maybe $0.04 an hour or less)...

No advertisments of course!  Honestly the base membership to the site is great already.  The only thing that bugs me is the 3 tactics perday.  Other than that, I can't complain.

Thank you for fixing what ever it was.  The site is running much better.