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I got this message trying to join a tournament:
You currently cannot join tournaments. Your play is restricted because you have not followed our Fair Play Policy which discourages disconnecting, intentional stalling, etc. However, you are allowed to still play with friends. You may play openly again after finishing more games with fair play. If you feel this is an error, please contact Chess.com support.
All I did today was give a simul. I had to abort a few games when my opponents didn't select Black, and I lost a number of games on time, not familiar with simuls. Please lift my restriction, thanks.
Why don't you bring this matter up with the staff directly?
I agree...did it not say "please contact chess.com support" right in the message?
I went here because that's what it suggested. Does staff read these threads?
No, send them a support ticket.
thanks, I did. thanks everyone!
This might be a stupid question but... what's a "simuls"?
Oh ok. But how does that differ from ordinary chess.com play?
I think getting an opportunity to play with NM aww-rats is good for ordinary players. His willingness to play a 'simul' means an agreement for accepting challenges from any rated players.
I also tried to participate that 'simul', but not allowed only due to my time out ratio status has been reached more than 10% which is an obstruction to attend any tournament as per the fair play policy of Chess.com.
I doubt sometimes NM aww-rats received this message just because of that the number of games he lost on time may crossed this time out ratio limits.
Or I have no idea whether he wanted to take a prior permission from Chess.com before going for a simul. Possibly Chess.com would also be interested and encouraged in his willingness to play a simul.
Ah ok. I think I get it now. Thanks.
Will you be playing any more simuls here? If so when?
Yes, he will.
Ratts, yesterday after the simul your time ran out and I got a message that my opponent (you) may have violated terms.....blah blah blah. so If you ran out of time on a lot of your games I can see that happening. I wonder if there is a special section for players that wish to conduct a simul? Im sure they will lift the ban as soon as they figure this out.
They may also think that he lost of a lot of games on purpose in order to lower his rated; this is also a violation of rules. Having so many games at the same time may have played a part in this. Next give a simul with only a limited number of players, maybe 15 -20 and no more and have a longer time control so you won’t ran out of time.
I had connection problems during the simul and lost by abandonment. Did I violate Fair Play too?
yes, join my video lessons group and see when I announce them. you need to join anyway, you entered my tournament. don't want to boot you....
Yeah, this was just a trial run. I'll make some adjustments. It certainly had to be no fun to only get 12 moves in against me and then win on time. My goal was to play as many people as I could, I'm an accomodating person. Anyway, happy ending, chess.com lifted the restriction on me.
Sure I'll join, I didn't know being a member of the video lesson group was a requirement. Thank you for donating so much of your time here.
How do you send a support ticket?
Hey rats. In terms of procedure, since you have to be White, you should be the one creating the table and inviting the player. In this way you avoid unwanted fair play policy to be applied on you. Cheers.
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