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Free Trial but billed $14


  • 14 months ago · Quote · #1

    melvernboy

    I tried the free trial offer I got in message but when I check my PayPal account I paid $14 even before my 10 days trial ended.

    Why?

  • 14 months ago · Quote · #2

    jac1yn

    melvernboy, Please send in a ticket and we'd be happy to help you out :)

    Heres a link, specify the billing department please.

    http://support.chess.com/Tickets/Submit

  • 14 months ago · Quote · #3

    melvernboy

    I have sent the email but no response in 24 hours.


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