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Frustration: Site Went Down in Middle of Game


  • 19 months ago · Quote · #1

    kbcbishop

    There should be allowance for completing a live game later when the reason for disconnection is that chess.com is down. That was what happened early tonight. At minimum, the game should not count. Give players a set time to complete it or abandon it rather than count it against one person.

    I kept trying to get back in. Other websites worked fine, but I kept getting error messages from chess.com. It was a game (loss on time) with viam...

    How about it Admins???

    Here's the info:

    An error occurred while processing your request.

    Reference #99.c511804a.1287712731.a67eb81

  • 19 months ago · Quote · #2

    erik

    if it is chess.com's fault, the game doesn't count. if you found a situation where it was, please let us know. 

  • 19 months ago · Quote · #3

    kbcbishop

    In all my time on chess.com, I have seen more disconnections tonight by myself and other than I have ever seen. It cannot just be coincidence that they are all happening together in one night. I have seen my opponent get a disconnected in at least three games, and usually twice in a game.

  • 19 months ago · Quote · #4

    KingQueen64

    That's why I have given up on live games on chess.com...too frequent disruptions and disconnectionsYell

  • 19 months ago · Quote · #5

    erik

    taking a look...

  • 19 months ago · Quote · #6

    Briaronfire

    I disconnect every few games, but I assume it's my horrible internet connection.


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