Upgrade to Chess.com Premium!

Game analysis in LIVE


  • 10 months ago · Quote · #1

    han_han

    Every time I try to analyze a game after I've played it in LIVE, it gives me a blank "Game" with nothing in it.

    How do I get the analyze function to work?  Thanks.

  • 10 months ago · Quote · #2

    jac1yn

    Sorry you're having trouble with the live analysis board! When you first open the analysis board using the ANALYZE link post-game, you should start out on the first move and can use the arrows to move throughout the game. 

    Can you please let me know what browser and operating system you're using?

  • 10 months ago · Quote · #3

    han_han

    Using chrome 30.0.1599.69, Windows 7 64-bit.

    When I use the ANALYZE link,  there is no data in the game, and it looks like this:

  • 10 months ago · Quote · #4

    jac1yn

    Han_han,

    Thanks for the screenshot. Can you please try a cache clear to see if that helps at all? Have you had the issue on any other browsers?

  • 10 months ago · Quote · #5

    han_han

    I did a cache clear on chrome, but it did not help.  This problem persists on Firefox as well, but it seems to work on internet explorer.  Is there anyway to get it to work on chrome?  I don't want to open a whole different browser just so this can work.

     

    Thanks.

  • 10 months ago · Quote · #6

    han_han

    Bump!

  • 10 months ago · Quote · #7

    jac1yn

    Do you have any extensions on your browser? Or any security software installed? 

  • 9 months ago · Quote · #8

    TheGruffalo

    han_han are you using the extension facebook disconnect or something similar that removes information from redirecting webpages?


Back to Top

Post your reply: