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Game Explorer and Book Openings down?


  • 4 years ago · Quote · #1

    neep

    Hi, I couldn't find any mention about the game explorer and book openings being down, but I haven't been able to get to them since the updates yesterday.  I tried various reload/refresh tricks, without success.  Is it down, having problems, or is it just me?


  • 4 years ago · Quote · #2

    ADK

    It's not just you... The Game Explorer and Book Openings are down.

    ADK


  • 4 years ago · Quote · #3

    neep

    Good to know it isn't just me.  Any ETA/updates?

    Mike


  • 4 years ago · Quote · #4

    erik

    the main explorer is up ( www.chess.com/explorer ) but the My Games (chess.com games) are down. we're working hard on it!!


  • 4 years ago · Quote · #5

    RyanMK

    The server won't allow me to connect to the main explorer.


  • 4 years ago · Quote · #6

    erik

    hrmm. what is it saying?


  • 4 years ago · Quote · #7

    erik

    weird. works for me. we'll fix it ASAP. i need to fire our QA team... (oh wait, i don't have a QA team - it's just me :( )


  • 4 years ago · Quote · #8

    erik

    both :)


  • 4 years ago · Quote · #9

    jay

    Ok, should be fixed.


  • 4 years ago · Quote · #10

    neep

    Works for me - thanks guys.


  • 4 years ago · Quote · #11

    bcurtis

    Gonnosuke:

    Hi, I'm Ben. I work with Jay and Erik on a few things around here. We believe that the YouTube button that was available in the editor yesterday is what causes the error message you're seeing. Until we figure out and fix the cause, we've removed the button.

    You're still getting the error because you already have a video in your profile. Here's what you can do:

    • Use a different browser (Firefox or Safari work) when editing your profile (note: you can use Internet Explorer to view you profile, you just can't edit a profile that has a video in it); or
    • Remove the video by deleting it from your profile.
    We hope to get the YouTube feature working in all browsers soon. Thank you for your patience.



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