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gomerfred78


  • 13 months ago · Quote · #1

    gomerfred78

    I am a premium member and I'm getting annoying ads. I have contacted Chess.com 72 hrs ago about this problem and still no response. Is there Adm. that I can contact to help get this problem fixed?

  • 13 months ago · Quote · #2

    turamon

    well you can try in the chess.com feedback group.

    http://www.chess.com/groups/home/chesscom-feedback

    to be honest I contacted the staff several times concerning messages or banners I would refer to as annoying ads but in the end the only thing that happened was that they offered me to get back some money and to not be a premium member from that moment on. chess.com does not refer to certain things as ads.

  • 13 months ago · Quote · #3

    jac1yn

    Hi guys.  If you're getting ads and are a premium member please let us know.  Are you getting them on the full site or on an app? Do you by chance have a screenshot of the ad? What browser and operating system are you using?

  • 13 months ago · Quote · #4

    gomerfred78

    I'm getting them on full site,right now I have a Dodge Ram ad in front of me. Sorry but how do I get a screen shot to show you.

  • 12 months ago · Quote · #5

    jac1yn

    Can you please try clearing your cache or browsing data to see if that helps at all?

  • 12 months ago · Quote · #6

    gomerfred78

    The ads have stopped. Thank you. But my page is dark gray can't read quote in blue.

  • 12 months ago · Quote · #7

    jac1yn

    Can you please try using a different browser to see if that helps?


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