Help, how do I get my chess,com emails?

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5th January 2009, 08:51am
#1
by Queenie
London House United Kingdom
Member Since: Jul 2007
Member Points: 1813

Does any one know how to access our chess.com emails? I havce emails sitting there but I cannot access them at all. Please can anyone help. I have tried help on this site but its pretty useless.

5th January 2009, 09:05am
#2
by xMenace
Rothesay, NB Canada
Member Since: Aug 2008
Member Points: 846

Select Email in your My Home dropdown.

5th January 2009, 09:07am
#3
by luis3141
Argentina
Member Since: Feb 2008
Member Points: 104

Just go to "My Home" and choose Email. A window should appear showing your email account, go to your inbox and double click on your mails to open them.

6th January 2009, 03:31am
#4
by Queenie
London House United Kingdom
Member Since: Jul 2007
Member Points: 1813

Oh, if only. thanks for the help, but I'm sorry I should have explained myself in a much clearer way. When I click on home and then email I get a page come up with a box stating

File download - Security Warning

Do you want to open this file or save this file

Name: parse.php

Type: unknown

From: mail.chess.com

It gives me 3 choice's. Cancel. open. or save.

if I click on open - I then get another box stating

File download

Name: parse.php

Type: unknown file

From: mail.chess.com

click on open and I get yet another box which states

This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel.

So now I am confused and lost.

Help ...............................please................... anyone..........

6th January 2009, 02:58pm
#5
by igor
United States
Member Since: May 2007
Member Points: 58

what browser are you using?

I know what's happening, but I don't know why it is happening.

6th January 2009, 03:11pm
#6
by bondiggity
United States
Member Since: Jun 2008
Member Points: 1576

I have the same problem using safari. I use firefox when I want to access my chess.com emails. What browser are you using?

8th January 2009, 06:53am
#7
by Queenie
London House United Kingdom
Member Since: Jul 2007
Member Points: 1813

I use safari, firefox, explorer, google chrome, I've used them all..... but today for the very first time, and for some unknown and unexplainable reason it worked..... Hurray... so now great I have my chess.com mail .. wonderfull  thanks for trying to help....

13th January 2009, 05:48am
#8
by EnGliSHCheSsPlAy
Italy Italy
Member Since: Dec 2007
Member Points: 791

my home..and email..I think..lol

13th January 2009, 07:34am
#9
by Queenie
London House United Kingdom
Member Since: Jul 2007
Member Points: 1813

Thank you for all your help, but I have found that by using firefox, I can get my emails thanks you....

 

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