Try contacting support directly-
http://support.chess.com/Tickets/Submit
IM confirmation title
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Normally how many time takes for the admin to confirm an IM title?
It should happen pretty quickly.
Hello I am International Master Jose Gascón. My dad and i had a confusion and we sent my information on his account perretgentil. But i really want to have the title on this account JRgascon. Thanks on advance for your help.