Inbox on chess.com email coming up blank (and it's NOT empty)

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29th May 2009, 05:57pm
#1
by KnightNotHorse
Northern Virginia United States
Member Since: Oct 2007
Member Points: 829

Hi -- I logged into my chess.com email and the first thing I was greeted with was this:

I then proceeded to click on my "Inbox" and all that came up on the right hand side was blank.  I knew that I had mail in there, I even sent myself some from another account.  I had gone into this account before (albeit when I was a free member) and it worked fine.  The only thing that works is when I click on the root/top folder titled chess.com.  Then I can see the "Inbox summary" and open those messages.  But it doesn't show the contents of my inbox at all.  Anybody else having probs with this?  I am using Firefox 3.0.3 and Windows XP.  Ideas, anyone?

29th May 2009, 09:36pm
#2
by Patzer24
United States
Member Since: Jun 2007
Member Points: 11462

Possible solutions:

Try using the "Control F5" keys to do a hard refresh on the page and then try opening your email again.

Try clearing out the "private data" in Firefox from the "Tools" drop down menu in Firefox.

29th May 2009, 10:20pm
#3
by KnightNotHorse
Northern Virginia United States
Member Since: Oct 2007
Member Points: 829

Hey -- forgot to mention that I tried that before and no work.  however, I am on a different machine now, and although I still get the "NOT FOUND" error when i first log on, at least I can click on the inbox and all my messages come up.  Good enough for me!  Thanks!  Laughing

 

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