Upgrade to Chess.com Premium!

Ipad problem


  • 16 months ago · Quote · #1

    shradman

    I signed up for your game yesterday and started a game, just 2 moves with a friend.

    Today I go to the site on the ipad which previously automatically signed in and it asked for my screen name and password. Then it just froze and doesn't let me get to the games. I can't get past this screen.

  • 16 months ago · Quote · #2

    jac1yn

    Can you please try closing the app completely?

    • Double click the home button from the home screen.
    • Press and hold the Chess.com icon until the red (-) appears in the corner.
    • Click symbol to close completely.

    Then try to reopen the app and login again and see if that works for you :)


Back to Top

Post your reply: