When I make a move my opponent can't handle giving me the upper hand,they do something so my time keeps going but I can't move unless I go back to login then back to the game which either moves a
Your opponent can't impact your connection. You're describing what can happen in a disconnect from the live server process. There can be a number of causes, but not your opponent.
https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues
When I make a move my opponent can't handle giving me the upper hand,they do something so my time keeps going but I can't move unless I go back to login then back to the game which either moves a