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No board sounds!

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ivanzypher

System details:

I run Linux Kubuntu (it's Ubuntu, but with KDE) 14.10

Plasma version 5.1.1

Kernel 3.16.0-29-generic

Firefox version 35.0.1

What else works:

I can play flash videos / YouTube with sound

I can play music files using audio players

What doesn't work:

chess.com live board sounds

What I've tried:

Clearing browser cache, messing about with audio settings, mixers and so on.

kzhang2012

Hello ivanzypher

From what you told me, I think you want the sounds when you play? But if you dont want it, you will have to do the same thing anyway.

  1. go onto live chess
  2. next to the graph, there will be gray text that say "graph options" locate that first
  3. click on it:3
  4. near the top, click on "style"
  5. then you will find the sound option
  6. you can then enable or disable it according to what you want

Hope this helps:D

ivanzypher

Sorry, should've mentioned, sounds are already enabled (the box is already ticked).

Good try though!

kzhang2012

well then I do not know what happened. Sorry I can't help:(

ivanzypher

Any Linux gurus or chess.com staff who can help? Should I post this in a Firefox forum?

Tried on Chromium, also the same

gamera130

Same problem i get no audio after upgrade to win 10 but my laptop has no issues after i upgrade i use mozilla firefox 40.0.2 on both why i get no audio on my desktop is driving me craxy  i have lost numurous games on time becasue of no audio tried to contact support  on play chess.com none of their suggestions work, does anyone know what could casue this as far as i can see i have same plugins on laptop as i have on my desktop????????????

Winterred
I have same problem. I was told do to numerous complaints it must be my problem. I did everything just like you, and all my other apps work perfectly. It's their problem but they won't admit it. Why can't they just be truthful. Other than that it's a great app. Red winter
Tasos78
I have same issue on iPad since couple weeks now, apparently this is a bug and don't see any solution yet