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Today I find that my bank account has been debited towards Platinum membership. In fact I wanted to renew it but here two points emerge.
1. Does not Chess.com feel it necessary to give atleast three days notice before renewing the membership. OK I agree there may be a clause in the agreement about automatic renewal but I feel prior intimation is a matter of courtsey and natural right.
2. How could be amount debited to my account without my providing verification code. I am feeling now somewhat insecure. Would you please elaborate on the point.
But his is better since it will enlighten all... yes there should be an option to optout /opt for lower / higher grades.. so intimation is a must
When you agree to any auto renewal service they do not need anything from you to renew your subscription. This is standard across all services for all businesses.
I've also never seen an auto renewal service ever give prior notice that your date was coming up, and it certainly isn't allowed.
Basically both things you've asked about are the norm for transactions.
sajay, staff do not browse ALL forum topics and might not see this for weeks... more or less.
to ensure rapid response - from someone who might really know the right answer - it is best to submit a ticket to get it into the staff hands who handle that topic.
nobody is wrong.. posting on support helps only the person facing it... here it helps everyone.. kohai and chess.com filters scroll through each and every text here ( prove me wrong :) )...
Usualy Godaddys's issues message after (else people might change their mind lol) renewing name /webspace services.. so does all known services...
Payment and billing on a persons account are private to them. We don't discuss billing publicly as a safeguard for you and your account.
Can you (if you haven't already) submit a ticket to Billing please so the issue can be looked into for you :)
@Balusaheb "I am feeling now somewhat insecure"
For online purchases you can use a virtual card which is a use-only-once card, generated online from your bank's site. The card becomes invalid after the first purchase or if not used expires after a time limt, usually 24hrs or 48hrs. You can also set the credit limit of the card to the amout you are planing to purchase.
But these questions/suggestions are not specific to his account or situation. I'd like to see a heads up as well, and I've also expressed the same concerns about my credit card info in the past which I worry is stored unencrypted (as evinced by the ability to automatically charge it subsequent to the initial transaction).
Best practice is not to store them at all.
is it? hearing for the first time... are you specifying about itzcash card or donecard or something?
What I am saying is about the normal credit/debit card of a bank.
I used such a virtual card to take premium membership here last year. Now they couldn't renew it as the card details were invalid. I renewed it manually by using another virtual card.
I have just now upgraded to Platinum using my debit card. I don't want auto renewal at the end of 1 year. Kohai, please cancel auto renewal, I will myself renew when I need.
What should Black play here, and why?
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Small December Simul - Free but limited!
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I am quitting chess.
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18 Queens Problem
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12/12/2013 - Polugaevsky - Szilayi, Moscow 1960
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My experience and stats so far playing the Danish gambit as white.
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is a queen worth two bishops and a knight? the answer appears to be yes!
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Cannot add utube videos no more!!
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