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Problems seeing pieces on the board


  • 4 years ago · Quote · #1

    tgralex

    I was able to see my games with no problems from work, but recently (2 days) I am having problem of seeing pieces on the board. I see the board, but no chess figures on it. At work place they block access to some sites and services (like google services), but chess.com was never among them and I know for sure that nothing has changed in security here during last few days.

    As of matter of fact, the same problem happened to me about a month ago and than it mysteriously dissappeared few days after I wrote a letter to the support.

    Any idea what happened, but most importantly, how to help?

    Thank you!

  • 4 years ago · Quote · #2

    kohai

    Can you try clearing your cache ? If you're not sure how to do it, heres a guide to help.

    Please let me know if you're still having problems

  • 4 years ago · Quote · #3

    tgralex

    kohai wrote:

    Can you try clearing your cache ? If you're not sure how to do it, heres a guide to help.

    Please let me know if you're still having problems


     Hello Kohai,

    I just cleared and it still doesn't work. And it quit working on both FireFox and IE8 at the same time, which I think a sign that something has changed either in my environment or at your site starting to interfere with my environment.

  • 4 years ago · Quote · #4

    kohai

    Can you see this image ? Tell me what you see please

    http://images.chesscomfiles.com/js/chess/images/chess/pieces/classic/38/wn.png

  • 4 years ago · Quote · #5

    ivandh

    Carrots might help

  • 4 years ago · Quote · #6

    Vladan88

    ivandh wrote:

    Carrots might help


    Laughing

  • 4 years ago · Quote · #7

    tgralex

    kohai wrote:

    Can you see this image ? Tell me what you see please

    http://images.chesscomfiles.com/js/chess/images/chess/pieces/classic/38/wn.png


    Yes I can see and I see a knight piece.

  • 4 years ago · Quote · #8

    rezashg

    hi

    i can not see black knight piece on the board?

    help?


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