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Problems with Chess Mentor after latest release


  • 12 months ago · Quote · #1

    Bishop-Brask

    Hello.

    After the latest release/update of chess mentor there's an annoying problem related to hints...

    If you have used hints on one move, then on the next move the "show hint" button is not there instead there are the "hint navigation" buttons form last move, but when using them to navigate the text area is empty (so no hint is shown). Note, the first time you use hints it works all right but on subsequent moves in the same lesson it doesn't. I did note that it starts working if you refresh the page in your browser however that's quit annoying.

    I've tried, and have the same error, on these platforms

    • Safari on iPad
    • Chrome on Mac (lion)
    • Chrome on Windows Vista

    Thanks for your help.

  • 11 months ago · Quote · #2

    darkeval

    Have the same problem on Firefox and Opera. Without hints the lessons are impossible and frustrating!

  • 11 months ago · Quote · #3

    kohai

    Do you mean so hint 1 shows above hint 2 ?  (instead of replacing it)

  • 11 months ago · Quote · #4

    Bishop-Brask

    Hi Kohai, thanks for your reply.

    No I mean like this: If I'm doing a leson it's divided into differnt steps where each step is a move for the side I am playing. Each step comes with its own set of hints. Now the first time I use hints in a lesson it works but after that it doesn't, so if I use hints on step x then step x+1, x+2 and so on will have non functioning hints.

    The error displays itself like this: 

    a. The hint navigation buttons are visible (but it should only be one button "show hint")

    b. when navigating the window / box showing the hints is empty showing no hint

     

    Here are som screenshots: 1 on step one, everythin is ok

    Now assume that I look at all three of the hints and the make the correct move, black will do its move and I will be at the beginning of step 2 when it looks like this:

    No "Show hint" button! If I now navigate with the hint button(s) the box above will be empty

    Hope this clarifies things a bit Smile

  • 11 months ago · Quote · #5

    Bishop-Brask

    Oh, btw screenshots are from chrome on Vista but it is exactly the same on the others (as listed above) and if I refresh the browser at some step it will look ok again ("Show hint" button is displayed).

  • 11 months ago · Quote · #6

    eyfw

    i have exactly the same problem, so i'm just supposed to refresh?  

  • 11 months ago · Quote · #7

    kohai

    Bear with me, I'm waiting on a response from another member of staff who has more info on this change than I do.

  • 11 months ago · Quote · #8

    eyfw

    no problem. like the new look btw :)

  • 11 months ago · Quote · #10

    Bishop-Brask

    No, problem I can live with refreshing for a while. Btw, I also like the new design, very neat and structured.


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