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"Gold Account" Won't stop renewing.


  • 22 months ago · Quote · #1

    AntonAlm

    Hey! When i bought Golden Account i did it via my card on internet, which expires in 1month so sites like this and for example spotify don't renew my paymeny without me wanting.

    Even though chess.com has no connection to my internetbank anymore i still have the golden star in the top right, saying i'm a golden member.

     

    How do i deactivate this? I don't want a payment of 40bucks at the end of the year because i didn't pay for the golden account.

     

    Thanks.

  • 22 months ago · Quote · #2

    Patzer24

    Hello Anton. I have now ended your monthly Gold membership on Chess.com as you have asked for so that you will not be charged or auto-renewed any time in the future.

  • 22 months ago · Quote · #3

    AntonAlm

    Thanx!

  • 22 months ago · Quote · #4

    arjanso

    I have about the same problem. I just purchased daimond membership for a year, but I don't want to renew next year. How can I turn this "auto-renew" off?

  • 22 months ago · Quote · #5

    Stevie65

    Hmm....

  • 22 months ago · Quote · #6

    piphilologist

    arjanso wrote:

    I have about the same problem. I just purchased daimond membership for a year, but I don't want to renew next year. How can I turn this "auto-renew" off?

    http://support.chess.com/Knowledgebase/Article/View/76/0/how-can-i-end-my-premium-membership-subscription

  • 22 months ago · Quote · #7

    arjanso

    Thanks!


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