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hi, i have cancelled my diamond membership before 30 day money-back guarantee expired but i didn't get a refund yet. thanks.
You will soon, don't worry. Chess.com's just a little busy probably. Or maybe you just never payed. Your fine
I dont want to re-up yet can I get refund please
most of the time i've got a red signal even my network are full bar, sometimes i can't move my pieces? or i lossed my time without running my timer? those things are regular problem?
I dont think anyone checks these help forums. Costumer service is pretty bad here.
Fill in the form, to contact staff directly:
You dont think I did that?
I'm not a mind reader.
How long ago did you send in the ticket?
2 days ago
2 days ago
It's the weekend.
When nine hundred years old you reach, look as good, you will not, hmmm?
You do know they reply only to your e-mail account & not your chess.com message inbox ?
I find the staff here pretty good - whenever I've reported an issue to H&S, they usually reply the same day.
I can't think of anything that might be preoccupying folks in the Bay Area today...
Who do you fancy? 49ers or the Ravens?
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