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hi, i have cancelled my diamond membership before 30 day money-back guarantee expired but i didn't get a refund yet. thanks.
You will soon, don't worry. Chess.com's just a little busy probably. Or maybe you just never payed. Your fine
I dont want to re-up yet can I get refund please
most of the time i've got a red signal even my network are full bar, sometimes i can't move my pieces? or i lossed my time without running my timer? those things are regular problem?
I dont think anyone checks these help forums. Costumer service is pretty bad here.
Fill in the form, to contact staff directly:
You dont think I did that?
I'm not a mind reader.
How long ago did you send in the ticket?
2 days ago
2 days ago
It's the weekend.
When nine hundred years old you reach, look as good, you will not, hmmm?
You do know they reply only to your e-mail account & not your chess.com message inbox ?
I find the staff here pretty good - whenever I've reported an issue to H&S, they usually reply the same day.
I can't think of anything that might be preoccupying folks in the Bay Area today...
Who do you fancy? 49ers or the Ravens?
Phantom chess. First time hearing about it.
by PossibleOatmeal a few minutes ago
11/28/2015 - White To Draw
by Jerry920 a few minutes ago
by Prudentia 2 minutes ago
What's better, the Queen's Gambit or the King's Gambit?
by Hadron 4 minutes ago
Chess.com gives me cheating warning
by SuperMoverBros 6 minutes ago
Is there any chance that a 1300 rated player can beat a 2700 rated player?
by Elubas 6 minutes ago
New chess variant. Looking for players to play with.
by Ace569er 8 minutes ago
He timed out not me?!
by thewizer 9 minutes ago
by david121400 9 minutes ago
by SuperMoverBros 11 minutes ago
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