Which version phone is it ?

i know its not the right place to post but i created new post but no help yet .

i cannot send message to support because captcha is not working for me any ideas?

I can guarentee its working for others. If you're having problems you can email me direct.

kohai@chess.com

thankyou Kohai i have sent an email with my original issue

version 4.2.1

T Mobile but I'm not sure which app. I mean.. I have chess.com saved on my list of bookmarks.

Is it mobile app?  iPhone? Android? pre-palm?

android

Try logging in without the bookmark

I have now lost my database of games, when I go to explore openings, it is like I have never played.

I just saw it, same problem. 

The programmers are updating the database, it should be fixed soon!

Hi kohai,

Thanks for concern. I have emailed bugs@chess and Derek replied, so I explained much to him. Nothing shows on the screen for like ten minutes when I use my bookmark--that little circle just keeps spinning around, like it is working on it, for like ten minutes, and then the site comes up, but not the accustomed format--it is like without the graphic design. I have others helping me too, and we seem to think the chrome browser has an issue with the actual word, chess, if that is possible. We have tried many things already. 

Hello!

Do somebody has problems with game explorer? I can't see my games there. Master games are shown normally, but my own played games not.

Albatros

Replied on your homepage.

1. Don't use the bookmark

2. Try http:  not  https:

then let me know if it changes on the weird layout you see :)

My game explorer is still not working

@mikjod - I've left you a note about this on your homepage. 

Any word on when the game analysis backlog will be cleared? I have games going back as far as the 23rd (4 days ago) which still say "processing...".

Ok thanks