This morning I immediately noticed that any page for chess.com is taking a very long time to load.  Getting logged in was at least 10 seconds. 

 

Is something going on?  I have not experienced any problems with other web sites that I visit.

I agree, and its driving me crazy. GGrrrrrrrrrrrrrrrr!!!!!!!!!!!!!!!!!

It's atrociously slow for me as well. ARGH.

Same here... Yesterday it was very smooth, and now it's slower than ever.

it took 2 minutes per game to load, now all of a sudden it has gotten faster

sorry guys. we are aware of that problem. we are trying to get it resolved, and we are making good progress, but sometimes it still happens and when it happens during our night time, it takes us a while before our monitoring system wakes us up and we fix it. 

Now it's faster again for me, while half an hour ago I couldn't even "connect" to Chess.com (server timeout).

Maybe the staff was working on something which made the site slow down.

just ran a speedcheck from my internet provider (high speed internet)... my connection is running at 97% however chess.com continues to remain the slowest site i visit... it seems to be pretty hit and miss lately... not sure why.

igor wrote:

sorry guys. we are aware of that problem. we are trying to get it resolved, and we are making good progress, but sometimes it still happens and when it happens during our night time, it takes us a while before our monitoring system wakes us up and we fix it. 

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Ok, the staff was not working on something then :)

thanks for the update igor

we have a few weirdo database issues that cropped up in the last 2 weeks. we're working hard (too hard :(( ) to get them fixed ASAP!

I gotta admit, it was pretty painful today.

So thanks guys for sorting it out. :-)

yeah. very sorry.

thats life on the internet for ya!

nothing for the staff here to feel sorry about. its the law - if it can go wrong: it will!

speaking as a programmer myself i understand!

I think you should take Canada's example and get more of that internet money...

If I had to make an educated guess as to cause, it most certainly is due to the new Opening Explorer. 

Erik, do you guys have the proper indexes set up on your database tables?  Some of the result sets from querying the game database return thousands of results (speaking of which - I'd highly recommend implementing a better paging/caching scheme for result sets, as I can freeze IE and FF if the result set is too large).

The only other observation that I've noticed on countless ocassions is that google analytics totally drags this site down to its knees almost daily.  You'll notice that the chess board will sometimes have difficulty actually drawing out the board pieces, while the rest of the page has loaded, this is due to the google analytics code trying to make contact with google prior to page load completion.

Take that for a suggestion. :)

"Better paging/caching scheme for result sets"

What a brilliant idea!!!!!

it doesn't get much better than APC, memcached, and a pre-calculated,pre-cached-to-10-ply move set ;)

Since I became a member, and don't have the ads anymore, my speed is a lot better...

 

Before you chalk this up to a "join-us-or-suffer-the-slow-ads" conspiracy, I'd say it's far more likely that the websites that supply the ads, and not chess.com, is the source of the slow loading times.  Either way, it's been a whole lot better in the last week or so...  knock on wood.

I noticed a huge difference today. I would rather have a faster sight than a slow site with more funcionality. If it is the openings exployer get rid of it until you guys get more capacity to run the site smoothly with it.  Everything was slower today  chesslive, tactics trainer, etc. Just not worth spending time here at these current speeds.