Upgrade to Chess.com Premium!

slow or unable to move


  • 19 months ago · Quote · #1

    Rick70

    I can't move the pieces like I could when I first signed up and payed my money

    Its like the program is over loaded 

  • 19 months ago · Quote · #2

    NimzoRoy

    Maybe your PC, OS or browser is overloaded who knows since you did not bother describing them or what type of ISP connection you have.

    http://blog.chess.com/NimzoRoy/diagnosing-and-fixing-internet-problems

  • 18 months ago · Quote · #3

    Rick70

    OS windows 7

    Intel Pentium Dual

    Cpu E2180 @ 2 GHz

    Memory 2 GB

    DSL

    I realy like Chess Mentor

    is there some way we can use it

    I tried Chess Mentor on my wife's computer which a lot newer and better computer same ISP

    I tried opening Chess.com with Google and Internet Explorer Browser What do you mean fill out a ticket? where do I get the ticket?

    I can't get Chess Mentor on my I-Phone

    Can you help me through this?

  • 18 months ago · Quote · #4

    NimzoRoy

    Click on Help & Support at the bottom of the page & you'll find a link to contact the staff directly. A "ticket" is a submission reporting something like this.

    Chess mentor just worked for me but this probably doesn't do you much good, although I'm using FF16 did you try that yet?

  • 18 months ago · Quote · #5

    Rick70

    Yes I tried Fox Fire

    Thanks for myour reply

    Iam thinking its my internet speed or what ever

    there is times that Chess Mentor works for just a short while very fustrateing I really like Chess Mentor I've look for another program that does the same thing with no luck, do you know of a chess program like Chess Mentor?

    Iam going to call my internet porvider and see what they say probaly more money

    Also report this to Support


Back to Top

Post your reply: