Something wrong with email?

  • 6 years ago · Quote · #1



    The problem is that I can't send an email neither to a single recipient, nor to multiple recipients. When I press "Send mail" the following error appears:

    I tried to add recipients both manually and using "Add Recipients" menu. I separated recipients by commas (,) as it is written in the "Help" menu and then by colons (;). However an email can not be sent.

    I also tried to send an email to a recipient from another account ( Again it cannot be sent. The following message comes in reply:

    I would like to ask other members of if they have used @chess email recently and can they send emails.

    And a question to support: can this problem be related with recent updates that are currently taking place on the site?

    Thank you

  • 6 years ago · Quote · #2


    U get such service for being a premium member. LOL!

  • 6 years ago · Quote · #3


    Hi Eugen,

    I've removed the email addresses from your post.

    I've looked into this for you and the person you were trying to email doesn't have an email address. This is why it wouldn't send.

  • 6 years ago · Quote · #4


    It is all very strange Surprised I thought that every member of has an email address that is his But when I wanted to send an email to multiple recipients, there were about 7 people including this one, who doesn't have a email address as you say. (actually I wanted to send one message to all super admins of my group),

     So does this mean that if I send an email to 10 people for example, and 1 of these 10 members doesn't have a email address (how can this be, by the way?) - so my message will not be received by any of these 10 members?

  • 6 years ago · Quote · #5


    A member can set up their own email address using this page

    Its their choice if they want one or not.

    If you send any emails to a member who has 'not' set up an account, it will bounce back and you'll see that error again.

    Also something to bear in mind, when a member sets up their email address, what they have it as  doesn't mean it will be their username.

    So, mine in  but its my choice. If i wanted, i could have had    or  for example. So assuming their username is infront of their doesn't work sorry.

  • 6 years ago · Quote · #6


    Ok now I understand Smile I didn't know about it really. Thank you for explaining!

  • 4 years ago · Quote · #7


    how do i log in to my platinum account,

  • 4 years ago · Quote · #8


    axlegrease is my old account,I was charged by direct debit for a renewal of my platinum account,without" permission" I cannot access my platinum account because my yahoo account closed for lack of use.I tried to cancel subscription through bank,I tried to send email but the catchpa thing doesnt copy and paste properly,infuriating.

  • 4 years ago · Quote · #9


    My other username is pjpin 56.Which I want to use the same email address as the axgrease one.I have canceled this axklegrease account on numerous occasions ,but it is the only way I can get a message to somebody,how can I get on to my platinum account.?

  • 4 years ago · Quote · #10


    Ok send me a private homepage inbox message when you're online next and I can sort this out for you.

Back to Top

Post your reply: