11176 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
Just now I was playing a live game of chess, when during my turn the app (or a bug or whatever) randomly surrendered me. I was ahead in points, and couldn't have done it by accident, as I should have accessed a menu to surrender first (in fact I wasn't even touching the screen of my iPad). This loss cost me 11 points on my rating! How did this happen, and how can I get my points back?! Did anyone else encounter this problem?
Since my last post, this has happened a SECOND time, and I lost 10 points again! I can post screenshots of the position I was in if necessary. I'd reeeaallly appreciate is this bug was fixed, and I'd like to get my points back as well, but maybe that's too much to ask.
We're aware of this issue and are very sorry that this happened. We're working our hardest and fastest to get this fixed ASAP.
Please bear with us while we do this and again, we're very sorry that this happened.
Thx for the fast reaction! Good luck patching things up. Can you perhaps post here when the problem is fixed?
The problem has now been fixed.
what do people mean when they call a win "clean"?
by tkbunny a few minutes ago
SPECIAL CHESS RECORDS
by tkbunny 3 minutes ago
eliminating blunders without the wait?
by ChessAddiction33 8 minutes ago
Is This A Draw ?
by visweshvaran 9 minutes ago
What is the best way to enjoy chess?
by bhavik1978 14 minutes ago
by visweshvaran 15 minutes ago
want to get insulted for free ?
by IronedSandwich 20 minutes ago
4/21/2015 - No Way Out
by latoch 21 minutes ago
Nigel Short: Women's brains not chess brains
by TitanCG 22 minutes ago
1000 Worst Things To Do While Playing Chess
by IronedSandwich 25 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2015 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!