Time limit
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Please see http://support.chess.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=678 for more information on this subject.
He has a 3 day clock. It now has run down to nothing TWICE and reset to three days. Patzer24 do you have any other suggestions?
undertaker1717 and Matt, I think you misunderstood what 2petschickens is talking about:
What he has observed did not occur in a Live Chess game, but in the Online Chess game
http://www.chess.com/echess/game.html?id=31469052