Maybe you should review the member benefits page? Only diamond members have video access (except for the YouTube channel) and ChessMentor is limited for nonDiamond also. It's all listed here:
http://www.chess.com/membership?c=navbar
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Hello,
i suscribed my premium membership today and payed it with my mastercard.
Whats the reason i cant see Vidoo Lessons and Chess mentor ? For what i payed for ?