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Brianpeter
heinzie
You've just infected your wife's computer with the chess disease
kohai
Really sorry you're all experiencing this. We are investigating now to see where this is coming from.
I hope to have an update shortly.
flashboy2222
...
It's happenning also with my friends pc
laurat
Hello my Brian, I had a virus attack myself but it was block by my antivirus mcafee, witch is your antivirus ? SINCE I don't play with my portable pc because I haven't mcafee on !!! I just play from our home pc.
You shouldn't be seeing this now hopefully. We believe we've corrected this now.
good news Kohai :))) thank you
Thank you Laura. The virus has gone!! Also thank you Kohai. You obviously did a good job. Glad it is over.
Funny thing, heinzie. My wife's pc seems uninfected. But I guess she could walk through a rainstorm and not get wet!!!!
YousMell
Try downloading AVAST antivirus...it's used by millions worldwide...it's free and it works...upgrade if need be to pay for more protection. Norton/McAfee antivirus etc. are perhaps a waste of money, the money saved could be given to charity.
sarsaila
Since you are a premium member, you don't get to see ads. So, most likely the 'virus' was a false alarm. Anyway, you should not use a computer without an antivirus (of course, speaking of Windows machines). Why not get one? There are good free options for home users (like Avast, Avira, Microsoft Security Essentials). Just install one of them!
Just_4Fun
no way...AVG all the way
furtiveking
Well, I wouldn't trust McAfee, considering this site which was unknowingly spreading viruses is supposedly protected by them.
Personally, I would recommend using the Linux operating system and avoid the whole virus issue.
What? Are you saying that there's no such thing as a Linux virus? I hope not, because that's simply not true.
No, there are viruses for Linux, realistically you're just not ever going to get one.
I'll admit I've not run Linux in a few years, but, realistically, I've had one in the past. Plus, this site is developed to be used by folks who aren't as computer savvy as others, and Linux is still no where near as usable to folks who don't know computers well as Windows or MacOS.
sapientdust
Could we have some more information about what happened? Given that chess.com has my credit card information and other personal information, I'd like to know if they were hacked, as well as the specifics of what the hack was and how it happened.
erik
we had a 3rd party plugin that was temporarily vulnerable and put up a semi-dangerous link. we have disabled it permanently. there was no danger to your personal information.
sorry about that! dealing with 3rd party software is always a pain.
make sure you run your anti-virus/anti-malware software for a complete scan.
ontomorrow
Thanks erik, but if "there was no danger to your personal information" what sort of threat did this present that we should "make sure you run your anti-virus/anti-malware software for a complete scan"?
philidor_position
@ontomorrow: It means, your personal information stored on the servers of chess.com were safe, but even if it's not very likely, you might have been infected on your personal computer.
You should run anti-virus and anti-malware scans regularly anyway.
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I use Bull Guard and it is brilliant!
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