Hello!

In one of my team match games, the server insists it is my turn but does not show the updated board.  I have tried many different ways of accessing (and refreshing) the page, but it always shows the same board:

I cannot move any pieces, but it is still considered my turn...

Also, when I move my cursor over the game, it DOES show the updated board, which is:

As you can see, the only difference is that white has castled and it is black's turn in the second one.  I need the actual board to update, though, which it has not.

This is the link to the game.

This may be a problem with my computer because the server has probably updated the board for my opponent (after all, a move was submitted).

This is somewhat time sensitive as I only have three days to move, and that time is ticking.  A quick response would be appreciated!

 

Thank you,

~ Flying2828

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This issue has been resolved.  Thank you to kohai and everyone else who responded!

Message kohai and tell her your board is frozen and she will fix it

Are you sure?  On her profile, it says:

"Please Note: Don't send me the Tech Support or Abuse Reports :)"

When you look at the game, does it show the same as in my picture?  Or is the board correct for you?

i clicked on it and white hasnot castled

wl2010: If you get the PGN from that game, white did castle in move 14. The game display is incorrect.

Flying2828: Go to http://support.chess.com/ and click "Contact us" to report your problem.

I've un-stuck the move now, you can mail me if it happens again :)

A new update has been added to the Android MarketPlace.

If you (or your opponent) is using Android, can you please go to the Android Market place and update.

Fixed