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Frequent Disconnection


  • 3 years ago · Quote · #1

    qfriend

    This needs serious action to fix the bugs of disconnection.  To certain extent disconnection is acceptable, provided when reconnected it offers to continue the game being played; otherwise its really disappointing - one will have to give a thought to seriously playing or subscribing or upgrading the account.

  • 3 years ago · Quote · #2

    mosqutip

    Might not be server-side. I never have connection problems on live chess (at least here, I do on Yahoo!)

  • 3 years ago · Quote · #3

    BladeRunner

    What browser are you using? If you are using IE you should give Firefox a try. I had the same problem, but since I started using Firefox I've never had any problems.

  • 3 years ago · Quote · #4

    TAGLARRY

    Firefox is much better but I still disconnect one game out of every 10. 

  • 3 years ago · Quote · #5

    qfriend

    Earlier I was using IE, then - as it was mentioned Fixfox is better optimized with chess.com I resorted to Firefox - but - disconnection is something inevitable Frown

  • 3 years ago · Quote · #6

    Nytik

    I have recieved 0 disconnections with Google Chrome. (What will those wacky inventors think of next? Smile)

  • 3 years ago · Quote · #7

    croftonBikeMan

    I USE INTERNET EXPLORER UNTIL I HAVE BEEN HAVING PROBLEMS ON MY VERY

    FIRST MOVE PICKING A PIECE AND IT MOVES 3 SPACES BACK OFF THE BACK OF

    THE BOARD

    AND SINCE CHRISTMAS  I MUST HAVE LOST 400 POINTS ON LONG AND BLITZ

    GAMES ON LIVE CHESS AND LOST 100 WINS OFF MY RECORD  ON

    DISCONNECTIONS

    AND IF I USE FIREFOX I HAVE 100 PERCENT DISCONNECTIONS WITHIN 10 MOVES

    SO I REFUSE TO PLAY ON FIREFOX ANYMORE

  • 3 years ago · Quote · #8

    AumTerre

    I use the latest edition of Firefox, its not the browser... its a server issue and I agree with qfriend. If the server goes down you should be able to resume your game. I was just a few moves away from a checkmate and the entire server went down, not my browser. Its as frustrating as if someone came along during an OTB game and wiped the pieces from the board.

  • 3 years ago · Quote · #9

    Baseballfan

    This has been said many many times, but I guess it bears repeating again. We're working on a new version of Live Chess that will correct these issues. We're sorry, we released the old version too early, but the new one will be much much better.

  • 3 years ago · Quote · #10

    AumTerre

    Baseballfan wrote:

    This has been said many many times, but I guess it bears repeating again. We're working on a new version of Live Chess that will correct these issues. We're sorry, we released the old version too early, but the new one will be much much better.


    I understand, you even have it posted on the Live Chess home page, but is there a way to temporarily save games when the server crashes? Either that or consider suspending the ratings on Live Chess... & yes whille chess is first and foremost fun, its that immediate point of frustration that strikes when you've played a good game and you're robbed of the satisfaction of the finale. One thing I personally appreciate is that this site listens and responds quickly and kindly.


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