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i cant log in!

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15th November 2008, 02:07pm
#1
by TKisDApoop
raised in oakland ,ca South Africa
Member Since: Dec 2007
Member Points: 102

for about the past 2 or 3 days i havent been able to log in... it goes as far as the "logging in...please wait.." screen and ive been waiting for hours now... ive tryed it several time ..i use firefox 3.0..  it just sits on that screen with the  little white and  grey bar still moving... please help!

15th November 2008, 02:14pm
#2
by erik
Bay Area, CA United States
Member Since: May 2007
Member Points: 12891

try a hard-refresh (clear all cache)

15th November 2008, 02:30pm
#3
by TKisDApoop
raised in oakland ,ca South Africa
Member Since: Dec 2007
Member Points: 102

that didnt work

15th November 2008, 03:03pm
#4
by klsike
United States
Member Since: Dec 2007
Member Points: 2

Having the same problem. What is up?

15th November 2008, 03:33pm
#5
by Vance917
USA United States
Member Since: Oct 2007
Member Points: 1902

It must be the chess spirits telling you to come back to non-live chess!

2nd February 2009, 11:30pm
#6
by Spri
NY United States
Member Since: Dec 2008
Member Points: 16

I see that this is nowhere to get any help...

3rd February 2009, 12:18am
#7
by weir96
Sydney Australia
Member Since: May 2008
Member Points: 159

Doesn't this problem contradict with you being able to start a forum topic?

Soory, I'm being unhelpful.

Try clearing your cache or try a different browser to see if it's firefox that's screwed, or its just your internet.

3rd February 2009, 01:01am
#8
by artfizz
South (GMT) +rT United Kingdom
Member Since: May 2008
Member Points: 8364

It could be related to this problem ... 

Google mistakes entire web for malware    http://www.theregister.co.uk/2009/01/31/google_malware_snafu/

although that one does seem to be fixed.

It is more likely to be caused by an unexpected change to the security settings in your browser, probably in the area of pop-ups. Try different bowsers if you can (especially try IE7). Make sure that pop-ups are enabled for chess.com.

 

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